---
title: "DHSC:MQS Operate Priority Roles: HEO Complaints: JF"
ocid: "ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DHSC"
published: "2021-08-18"
---

# DHSC:MQS Operate Priority Roles: HEO Complaints: JF

Buyer: DHSC  
Current stage: Award  
OCID: ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367.json)

## Summary

The Department of Health and Social Care (DHSC) issued a tender titled "DHSC:MQS Operate Priority Roles: HEO Complaints: JF" for the provision of supply services of personnel, specifically for a HEO Complaints Officer. This procurement process is currently complete and was conducted through a selective method, calling off from a framework agreement. The contract period ran from 26 July 2021 to 30 September 2021, with a total value of £29,199.75. The procurement was based in London, with a postal address of SW1H 0EU. The tender period closed on 23 July 2021.

This completed tender presents a significant opportunity for businesses in the personnel supply industry, particularly those providing staffing solutions and consultancy services. Companies specializing in temporary staffing or support roles within health services may find this contract appealing, given the specific focus on health and social care complaints management. Businesses looking to expand into government contracts should note that the DHSC values experienced suppliers that can deliver quality personnel and maintain compliance with public sector standards.

## Notice

MQS Operate Priority Roles: HEO Complaints Officer

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91b7cbba-f4f9-4c11-aa32-eefc71ea984b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2021 |
| Submission deadline | 23 Jul 2021 |
| Future notice date | Not specified |
| Award date | 17 Aug 2021 |
| Contract period | 25 Jul 2021 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,199 |
| Lots value | Not specified |
| Awards value | £29,199 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DHSC |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 18 Aug 2021 at 12:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91b7cbba-f4f9-4c11-aa32-eefc71ea984b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91b7cbba-f4f9-4c11-aa32-eefc71ea984b
  18th August 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NKJi/guJ.jOe.l7.gcTqKF0x0KjoaHId1DlID.JzJyO4lSxg
  RM6160-MQS Operate Priority Roles _ HEO Complaints Officer JF. REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba4a4a41-32dd-4b9f-8d26-8c57af8c6367.json.