--- title: "MyMCA UK Maritime Services Portal Development" ocid: "ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1.json" source: "Contracts Finder" current_stage: "Award" buyer: "MCA - MARITIME AND COASTGUARD AGENCY" published: "2023-12-06" --- # MyMCA UK Maritime Services Portal Development Buyer: MCA - MARITIME AND COASTGUARD AGENCY Current stage: Award OCID: ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1.json) ## Summary The Maritime and Coastguard Agency (MCA) has awarded a contract for the development of the MyMCA UK Maritime Services Portal. This procurement process involved a selective tender method calling off a framework agreement. The contract value is £2,446,000 GBP, with a contract period from 26th October 2023 to 31st March 2024. The project aims to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations conduct their business through the MyMCA platform, focusing on processes such as survey booking, certificate management, and online payment services. This tender by the MCA offers opportunities for businesses, particularly in the field of computer support and consultancy services, to engage in the development of innovative maritime solutions. Small and medium-sized enterprises (SMEs) with expertise in digital service design and large-scale project management may find this tender well-suited for showcasing their capabilities. The completion of Stage 1 of the procurement process sets the stage for businesses to participate in Stage 2 through online e-procurement services, contributing to the advancement of maritime technology and services. ## Notice This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform. To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process. This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services. During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers. "As is" and "To Be" user journeys will be mapped to support iterative prototype developments which will be tested with users during the subsequent alpha phase. These journeys/prototypes will then be subject to GDS assessments before its rolled into the MyMCA platform during beta. Stage 1 of the DOS 5 process was concluded via CAS on the 25/08/23 therefore this project captures Stage 2 of the process to be undertaken via online e-procurement services. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0834c953-0180-4b22-9341-68228740bd92 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Dec 2023 | | Submission deadline | 14 Sep 2023 | | Future notice date | Not specified | | Award date | 4 Oct 2023 | | Contract period | 25 Oct 2023 - 31 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | Not specified | | Awards value | £2,446,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MCA - MARITIME AND COASTGUARD AGENCY | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO15 1EG | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ32 Southampton | | Local authority | Southampton | | Electoral ward | Banister & Polygon | | Westminster constituency | Southampton Itchen | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CXPARTNERS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72600000 - Computer support and consultancy services ## Release History - 6 Dec 2023 at 16:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0834c953-0180-4b22-9341-68228740bd92 - 6 Dec 2023 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0834c953-0180-4b22-9341-68228740bd92 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0834c953-0180-4b22-9341-68228740bd92 6th December 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a5248d2e-6d60-41ca-8721-2fc75e9ab04d n/a ## Notice URLs - http://www.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1.json.