--- title: "Invitation to Tender - Experts by Experience Service" ocid: "ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CARE QUALITY COMMISSION" published: "2018-06-25" --- # Invitation to Tender - Experts by Experience Service Buyer: CARE QUALITY COMMISSION Current stage: Tender OCID: ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b.json) ## Summary The Care Quality Commission (CQC) is initiating a procurement process for the "Experts by Experience Service," aimed at re-procuring a service that supports their inspections and monitoring of health and social care services. The tender, which falls under the category of Administrative Healthcare Services, is currently in the tendering phase with submissions due by 23rd July 2018. The project has an estimated value of £11.4 million, with services commencing on 1st June 2019 and continuing until 31st May 2022. The procurement will follow a competitive procedure with negotiation and is expected to involve care providers across the UK, including British Overseas Territories and Europe. This tender presents significant opportunities for organisations specialising in health and social care services, particularly those experienced in working with the CQC and involving the voices of service users in evaluations and inspections. Community interest companies and voluntary sector organisations may find this particularly relevant, as CQC aims for inclusivity in addressing care standards. Interested parties should register on the CQC’s E-Tendering Portal to access the full tender documentation, ensuring they are well positioned to compete for this vital contract. ## Notice The Care Quality Commission ("CQC") is seeking to re-procure its future "Experts by Experience" service requirement. Experts by Experience (ExE) are people who have experience of using (or caring for someonewho uses) health and/or social care services. They take part in CQC's inspections of health and social careservices and our visits to monitor the application of the Mental Health Act in health and social care settings. ExEwill also help us in other ways, including gathering intelligence from the public about services in local areas toinform our regulatory practise as well as taking part in CQC consultations and delivering CQC staff training. To aid CQC in developing its ways of working, the day-to-day activities of ExE will be managed by an external organisation on CQC's behalf, which will involve the co-ordination and arrangements of activities. CQC is seeking to utilise the Competitive Procedure with Negotiation (as defined in Regulation 29 of the PublicContract Regulations 20150 and also employing the provisions of the Light Touch Regime (LTR) as detailed inRegulations 74 to 76 of the Public Contract Regulations 2015. In accordance with Regulation 29 (15) Public Contract Regulations 2015, CQC reserves the right to award thecontract on the basis of the initial tender submissions and without negotiation subject to the provisions detailedwithin the Invitation to Tender (ITT) documentation. Tenderers should therefore not rely on the possibility offurther negotiation following the submission of initial tender responses, and are therefore requested to ensurefull and complete tender responses are submitted. In the event that award based on initial tender evaluation is not possible, the top three scoring Tenderers willbe invited to participate in negotiation in accordance with Regulation 29. A final tender will be required to besubmitted after negotiation and evaluated in accordance with the award criteria. Please note that the Invitation to Tender documentation is available via the CQC e-tendering portal - therefore, your organisation will need to register on it in order to access the documentation. If your organisation has not yet registered on CQC's E-Tendering Portal, please register via the following weblink - https://cqc-commercial.bravosolution.co.uk. This will ensure you can access the tender documentation for this opportunity. Should you encounter any difficulties when registering, a dedicated helpdesk hosted by Bravo Solutions is available and can be contacted on 0800 368 4850. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Jun 2018 | | Submission deadline | 23 Jul 2018 | | Future notice date | 24 Mar 2018 | | Award date | Not specified | | Contract period | 31 May 2019 - 31 May 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £11,400,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | LONDON | | Post town | South West London | | Postcode | SW1W 9SZ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | Pimlico North | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 85 - Health and social work services ### Codes - 75122000 - Administrative healthcare services - 85000000 - Health and social work services ## Release History - 25 Jun 2018 at 09:48 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 - 25 Jun 2018 at 09:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 - 20 Jun 2018 at 16:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 - 20 Jun 2018 at 16:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 - 12 Mar 2018 at 14:28 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4ee48fc2-7260-4f7d-896f-31ffd532d64d - 11 Mar 2018 at 20:33 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4ee48fc2-7260-4f7d-896f-31ffd532d64d - 9 Mar 2018 at 17:34 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4ee48fc2-7260-4f7d-896f-31ffd532d64d - 9 Mar 2018 at 17:10 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4ee48fc2-7260-4f7d-896f-31ffd532d64d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/618e44ed-9e01-48fe-912e-f5e1fcb3a441 25th June 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/4ee48fc2-7260-4f7d-896f-31ffd532d64d 12th March 2018 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3bc9bf02-fdf6-4a0a-b711-e48ac6f25b98 CQC PSO 123 DRAFT ITT - ExE STATEMENT OF REQUIREMENTS 2019 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/48b78029-2905-4029-b096-ea7dbcf7e284 CQC PSO 123 DRAFT CQC ExE CONTRACT TERMS AND CONDITIONS - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f817614b-00e5-42b4-88e4-f8003170dc9d CQC PSO 123 Annex 4 - Current Employment Liability Information (for reference) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/732388dc-a45e-4d0a-b5fa-6d672aee0531 CQC PSO 123 Annex 1 - the work of CQC + the role that ExE play - https://www.contractsfinder.service.gov.uk/Notice/Attachment/efd85484-b7b9-4704-9c7e-861c559d1ee2 CQC PSO 123 Annex 2 - CQC Annual Awareness Survey 2017 (for reference) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/69661d1f-7f32-44ab-9d2d-a5824a0be412 CQC PSO 123 Annex 3 - Procurement Policy Note - Supporting Apprenticeships and Skills Through Public Procurement (for reference) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/38e4a652-beeb-4799-88b6-8c4b9daac3da CQC PSO 123 Annex 5 - Cancellation of Events (for reference) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/033881dc-e028-4f7a-b870-d5254a9d4348 CQC PSO 123 Annex 6 - Declarations of Interest Policy (for reference) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/5209f6a8-a16a-44f7-8728-9289c87e6821 CQC PSO 123 DRAFT ExE ITT - Financial Evaluation Pricing Template - http://www.cqc.org.uk/what-we-do/how-we-work-people/experts-experience-procurement CQC Experts by Experience - Further Information - http://CQC'sE-TenderingPortalviathefollowingweblink-https://cqc-commercial.bravosolution.co.uk. CQC E-Tendering Portal (hosted by Bravo Solutions) - https://dev.webdataforms.cqc.org.uk/Checkbox/Survey.aspx?s=190b7cd258314c30be35e119fb1b8925&i=d84481a07bae42dbbfb4fb442ab29d6d Experts by Experience Procurement Survey - https://dev.webdataforms.cqc.org.uk/Checkbox/Survey.aspx?s=652ded3cee554a469e4afd2ce93b7bb6&i=bc50625d344c4f3f860183fee017f65c Draft ITT Feedback Form for Experts by Experience Programme Re-Procurement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/922bb782-b3a0-4b56-a4dc-f5ab3ea9e2e6 CQC PSO 123 DRAFT Standard Questionnaire for ExE Re-Procurement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f1e24563-267b-4d18-961e-8147a033c796 CQC PSO 123 DRAFT Standard Questionnaire Exclusion Grounds - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0d2ea296-6fa4-4574-ad07-6fa84da7a082 DRAFT CQC PSO 123 Standard Questionnaire for ExE Re-Procurement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/4d57037a-885c-47c2-98e4-c8327538c259 DRAFT CQC PSO 123 Standard Questionnaire Exclusion Grounds - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e51614e7-9402-4670-8c1f-fdaa5d6f2319 DRAFT CQC PSO 123 Standard Questionnaire for ExE Re-Procurement (UPDATED V2.0) - https://cqc-commercial.bravosolution.co.uk/ Link to CQC E-Tendering Portal (hosted by Bravo Solutions) - http://www.cqc.org.uk/ Link to CQC website - http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:266173-2018:TEXT:EN:HTML 2018/S 117-266173 ## Notice URLs - http://CQC's - http://www.cqc.org.uk - https://cqc-commercial.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba77bf79-41a0-4c9f-b247-b543fd41100b.json.