---
title: "Customer Research: Relationship Survey - AWARD"
ocid: "ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BEYOND HOUSING"
published: "2020-06-03"
---

# Customer Research: Relationship Survey - AWARD

Buyer: BEYOND HOUSING  
Current stage: Award  
OCID: ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95.json)

## Summary

Beyond Housing, located in Scarborough, North Yorkshire, has concluded a tender process for the provision of a Customer Research: Relationship Survey, with an awarded contract valued at £48,666.40. The procurement, which falls under the category of survey services, utilised an open procedure and was initiated on 20th March 2020. The contract commenced on 1st May 2020 and is set to run until 30th April 2021. Interested suppliers were required to express their interest before the submission deadline, which allowed for participation until 23rd March 2020 at 10 am.

This opportunity presents significant potential for businesses specialising in survey and market research, especially those equipped to conduct customer satisfaction assessments and related analytical services. Companies that are SMEs, particularly those with expertise in social research and survey analysis, would find themselves well-suited to compete for similar contracts in the future, as they can leverage their agility and tailored solutions to meet the needs of public sector clients like Beyond Housing.

## Notice

Beyond Housing are currently out to tender for the provision of Customer Research: Perceptions Survey Suppliers that would like to take part in this tender process are invited to 'Express Interest' upon which the will be given access to the full tender documentation delivery through this e-tendering system. When the tender documents have been made available involved suppliers will receive notification via email and the tender documents can be accessed from the 'My Tenders' area of this website and selecting the 'View Details' button of this project. Expressions of interest will only be accepted until, and the deadline for submissions of the tender will be Monday 23rd March 2020 at 10am. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/453449ab-a72c-4cb5-8c95-032e7a050b39 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jun 2020 |
| Submission deadline | 20 Mar 2020 |
| Future notice date | Not specified |
| Award date | 19 May 2020 |
| Contract period | 30 Apr 2020 - 30 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,000 |
| Lots value | Not specified |
| Awards value | £48,666 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BEYOND HOUSING |
| Locality | NORTH YORKSHIRE |
| Post town | York |
| Postcode | YO12 7BH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Castle |
| Westminster constituency | Scarborough and Whitby |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services
- 79311000 - Survey services
- 79311300 - Survey analysis services
- 79315000 - Social research services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 3 Jun 2020 at 08:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/453449ab-a72c-4cb5-8c95-032e7a050b39

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/453449ab-a72c-4cb5-8c95-032e7a050b39
  3rd June 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba8b8a52-db41-4018-892f-12c850a98f95.json.