--- title: "Primavera Toolset Support - Application Support" ocid: "ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06.json" source: "Contracts Finder" current_stage: "Planning" buyer: "MINISTRY OF DEFENCE" published: "2019-08-23" --- # Primavera Toolset Support - Application Support Buyer: MINISTRY OF DEFENCE Current stage: Planning OCID: ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06.json) ## Summary The procurement process titled "Primavera Toolset Support - Application Support" is being conducted by the Ministry of Defence located in Bristol, England. Currently in the planning stage, this tender relates to the software package and information systems industry. Key dates include an engagement end date of 6th September 2019, by which interested suppliers must register to attend one-on-one sessions scheduled for the week commencing 16th September 2019. The support model for this project is set to become operational from August 2020, following a knowledge transfer in Q2 2020. This tender presents significant opportunities for businesses specialising in software support, particularly those with expertise in project controls and functional application support. Firms that provide comprehensive service management and have staff capable of obtaining security clearance would be well-suited to compete. Additionally, businesses with mature capabilities in incident and change management processes, as well as the ability to support a substantial user base, will find this tender particularly attractive for growth in the defence sector. ## Notice DE&S is undertaking an initial market engagement to shape the development of a new 2-year support model for Primavera Toolset Support. The support model will become operative from August 2020, following an extensive knowledge transfer from the incumbent supplier, planned for Q2 2020. This support model has been divided into two PINs. PIN 1 is Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) and PIN 2 is Application Support. PIN 2: DE&S have a requirement for Application Functional and Technical Support around the following product set: * EPPM * P6 Pro * Unifier * Gateway, * Primavera Risk Analyser, * Team Member * ETL from P6 / Unifier to Primavera Analytics * Oracle Business Intelligence There is a requirement for the supplier to evidence product and project controls subject-matter expertise, with the ability to scale to support a 12,000 user-base. Training and user adoption support will be supplied by DE&S, but the supplier is expected to provide the highest levels of functional expertise in the use of the above toolsets. Technical duties will include management of configuration changes in support of BAU operation, patching and product upgrades across entire suite. SC clearance required for all staff that will need to be UK-based. It is important that the service provider has a mature service management offering to effect service reporting against negotiated SLAs, including adherence to industry-standard incident, problem, change and release management processes. The provider must work effectively with the DE&S support team and IaaS/PaaS partner as part of a holistic service model. The project team are looking to hold 1:1 sessions with interested suppliers to discuss the requirement and gather feedback. The sessions will be 1-hour in duration and will be held at the DE&S Head Office, MoD Abbey Wood, Bristol BS34 8JH on the w/c 16 September 2019. Suppliers wishing to attend should register by sending an email to: Natalie.Bushby901@mod.gov.uk before 12:00 on 06 September 2019. Your email should include: 1. PIN Release Number: CCDT/612/PIN/AppSpt, 2. A nominated single point of contact detailing: a. Full Name, b. Date of Birth, c. Nationality, d. Post Title, e. Job Role, f. Security vetting details including reference and expiration date (if held), g. Contact Details, h. Company Name and registered number 3. A two-page synopsis of your company tailored to how you meet the requirement above. Sessions are limited to 25 across PIN reference CCDT/612/PIN/AppSpt and PIN reference CCDT/612/PIN/IAAS/PAAS. 1:1 sessions are limited and will be allocated based on the synopsis provided. Any potential suppliers not selected to attend the market engagement day due to the sessions already being booked will be kept of file and may be contacted for input at a later date. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c27e34f-c81a-4af9-880d-19569110db50 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Aug 2019 | | Submission deadline | Not specified | | Future notice date | 6 Sep 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS34 8JH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire | | Local authority | South Gloucestershire | | Electoral ward | Stoke Park & Cheswick | | Westminster constituency | Filton and Bradley Stoke | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 23 Aug 2019 at 10:25 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/2c27e34f-c81a-4af9-880d-19569110db50 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2c27e34f-c81a-4af9-880d-19569110db50 23rd August 2019 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba9c62cb-9509-4401-9aa7-1ab97e1f3f06.json.