---
title: "IT Support Service for Foster Care Families and Children In Care"
ocid: "ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SUFFOLK COUNTY COUNCIL"
published: "2023-10-10"
---

# IT Support Service for Foster Care Families and Children In Care

Buyer: SUFFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769)  
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## Summary

The Suffolk County Council has put out a tender for IT Support Service for Foster Care Families and Children in Care. This service covers technical support for hardware and software used by foster children. The deadline for submissions is 12 noon on Thursday 9th November 2023, with a deadline for clarification questions on Wednesday 25th October 2023.

This opportunity is open to SMEs and VCSEs, falling under the services category. It follows an open procedure below the threshold. The contract period starts on 1st January 2024 and ends on 31st December 2028. Businesses in the maintenance and support services of personal computers industry would be well-suited to compete for this tender.

## Notice

Suffolk County Council are currently out to tender for the provision of IT support, maintenance and assistance service to support Foster Care Families and Children In Care within the county of Suffolk. The service will provide technical support of hardware and software used by foster children (of education age). This opportunity is available in the 'Current Tenders' area of portal. Interested parties are invited to express their interest to gain full access to the tender documentation. Procurement Policy Note 09/21 requires us to calculate the value of contracts inclusive of VAT, however we can advertise them exclusive of VAT. The advertised value here is PS150,000 exclusive of VAT. The deadline date for submissions of the tender is 12 Noon Thursday 9th November 2023. Please note late returns will NOT be permitted. The deadline for clarification questions is Wednesday 25th October 2023 ,which must be generated via the correspondence option on the website. This opportunity is available in the 'Current Tenders' area of www.suffolksourcing.uk. Interested parties are invited to express their interest in order to gain full access to the tender documentation. Additional information: This opportunity is available in the 'Current Tenders' area of www.suffolksourcing.uk. Interested parties are invited to express their interest in order to gain full access to the tender documentation Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e03b70a1-305a-4942-9eb9-281d5d1e0bb7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2023 |
| Submission deadline | 9 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2024 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COUNTY COUNCIL |
| Locality | SUFFOLK |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50322000 - Maintenance services of personal computers
- 50324000 - Support services of personal computers

## Release History

- 10 Oct 2023 at 09:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e03b70a1-305a-4942-9eb9-281d5d1e0bb7
- 9 Oct 2023 at 17:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e03b70a1-305a-4942-9eb9-281d5d1e0bb7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e03b70a1-305a-4942-9eb9-281d5d1e0bb7
  10th October 2023 - Opportunity notice on Contracts Finder
- https://www.suffolk.gov.uk/business-jobs-and-careers/tenders-and-supplying-us/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-baaaddde-77d4-400d-98ea-4fb5decf3769.json.