---
title: "Account Based Back Office for Travel (ABBOT) Services"
ocid: "ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TRANSPORT FOR THE NORTH"
published: "2018-07-25"
---

# Account Based Back Office for Travel (ABBOT) Services

Buyer: TRANSPORT FOR THE NORTH  
Current stage: Tender  
OCID: ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1)  
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## Summary

Transport for the North (TfN) is currently conducting a selective procurement process for the "Account Based Back Office for Travel (ABBOT) Services." This tender, published on 25 July 2018, is aimed at delivering a multi-operator, multi-modal account-based ticketing solution as part of the Integrated and Smart Travel Programme. The procurement stage is active, with the tender period set to close on 20 August 2018. The contract is classified under the CPV code for automatic fare collection services and will be delivered in the UK, including British Overseas Territories, Channel Islands, and the Isle of Man. The contract period begins on 3 February 2020 and is scheduled to end on 31 January 2026.

This tender presents significant opportunities for businesses specializing in managed services, particularly those experienced in designing and implementing automated fare collection systems. Small and medium-sized enterprises (SMEs) that offer innovative technological solutions in this domain would be particularly well-suited to compete. The nature of the service requires providers to demonstrate robust capabilities in system integration and customer support, making this an ideal opportunity for firms looking to expand their footprint in the transport services industry.

## Notice

TfN is a sub-national transport body working in partnership with transport operators, local transport authorities (LTAs) and the Department of Transport (DfT) on its Integrated and Smart Travel (IST) Programme to deliver a multi-operator, multi-modal account-based ticketing solution. Central to the programme's proposition is the Account-Based Back Office for Travel (ABBOT), the shared 'back office' to be used by third party operators. ABBOT will collect information on all trips (across multiple operators and modes initially in the North with potential of a national scope exc. London), reconstruct journeys, charge the best price for the completed journeys and disburse revenue appropriately to Transport Operators/ LTAs. This Contract Notice covers the procurement of 2 lots to deliver the ABBOT managed services which include the design, build and run of the service and a pre-paid account solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c2eb065-79e0-4e78-812f-b0a08c0af8be |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2018 |
| Submission deadline | 20 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 3 Feb 2020 - 31 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR THE NORTH |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30144400 - Automatic fare collection

## Release History

- 25 Jul 2018 at 04:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6c2eb065-79e0-4e78-812f-b0a08c0af8be

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c2eb065-79e0-4e78-812f-b0a08c0af8be
  25th July 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Automatic-fare-collection./948D3E95F2
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bad89d79-64da-48ce-b503-81893af747a1.json.