---
title: "The Provision of Debt Collection Agency Services"
ocid: "ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH & SAFETY EXECUTIVE"
published: "2024-05-23"
---

# The Provision of Debt Collection Agency Services

Buyer: HEALTH & SAFETY EXECUTIVE  
Current stage: Award  
OCID: ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba

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## Summary

The award has been made by the Health & Safety Executive for the provision of Debt Collection Agency Services. The contract has a value of £255,000 and runs from May 13, 2024, to May 12, 2027. The procurement method used was an Accelerated Open procedure, and the tender period ended on January 30, 2024. The HSE, based in Redgrave Court, Bootle, is seeking a contractor to improve debt collection through data and analytics, enhancing supplier and relationship management in the financial and insurance services sector.

This tender offers a significant opportunity for businesses in debt collection and financial services. SMEs with expertise in data analytics, debt recovery, and supplier management are well-suited to compete. The contracting authority, Health & Safety Executive, is based in England and operates in multiple regions across the UK, offering access to diverse markets. The contract represents a chance to build long-term relationships and showcase innovative solutions in debt collection and financial services.

## Notice

The Planning, Finance and Procurement Division (PFPD) is part of the Health and Safety Executive (HSE). PFPD employs around 100 people comprising of various roles including cost recovery, administrative, accountants, fraud, estates, assurance and risk at HSE's headquarters in Redgrave Court, Bootle. The Cost Recovery and Expenses (CRE) Team are responsible for invoicing and debt recovery, and are seeking to appoint a DCA to form part of the debt recovery area of work. HSE requires a Contractor to improve debt collection through effective use of data and analytics and effective supplier, contract, and relationship management. Additional information: All tender documents are available via the HSE In-Tend supplier e-procurement portal. All responses and requests for clarification must be submitted via the portal. Registration is free of charge and can be completed via the following link: https://in-tendhost.co.uk/hse

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/603c5619-fbb8-47e9-9e59-7fa447d36996 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Accelerated Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2024 |
| Submission deadline | 30 Jan 2024 |
| Future notice date | Not specified |
| Award date | 21 May 2024 |
| Contract period | 12 May 2024 - 12 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,680,000 |
| Lots value | Not specified |
| Awards value | £255,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH & SAFETY EXECUTIVE |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L20 7HS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Linacre |
| Westminster constituency | Bootle |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BW LEGAL SERVICES |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 23 May 2024 at 11:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/603c5619-fbb8-47e9-9e59-7fa447d36996
- 22 Dec 2023 at 14:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5f48d12d-56ef-493a-bee7-aa8624b1a9d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/603c5619-fbb8-47e9-9e59-7fa447d36996
  23rd May 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5f48d12d-56ef-493a-bee7-aa8624b1a9d6
  22nd December 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f81960a1-934e-4fef-9b0f-dcac6eedc22e
  Redacted contract as signed.

## Notice URLs

- https://in-tendhost.co.uk/hse

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-badab5dd-14a8-4799-9cf0-5378189898ba.json.
