--- title: "PS25239 - RAF027/2526 - Understanding heat pump use qualitative research to investigate the heating and consumption behaviours of heat pump owners" ocid: "ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6.json" source: "Contracts Finder" current_stage: "Award" buyer: "DESNZ" published: "2025-11-27" --- # PS25239 - RAF027/2526 - Understanding heat pump use qualitative research to investigate the heating and consumption behaviours of heat pump owners Buyer: DESNZ Current stage: Award OCID: ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6.json) ## Summary The procurement process for the project titled "PS25239 - RAF027/2526 - Understanding heat pump use qualitative research" was conducted by DESNZ, located at Polaris House, North Star Avenue, Swindon, England. This tender falls under the industry category of "Research and development services and related consultancy services" (CPV: 73000000). The procurement method employed was selective, specifically a call-off from a framework agreement, and it was executed following a mini competition under the Behavioural Science Call-off Framework. The project was concluded on 27th November 2025, with a contract period running from 3rd October 2025 to 31st March 2026. The research aims to provide an in-depth understanding of heat pump use and associated heating behaviours. The procurement stage of the process has been completed, and the award was granted to Verian Group UK Limited, effective from 3rd October 2025. This tender presents significant opportunities for businesses specialising in qualitative research, particularly those that can contribute to policy development and testing involving the general population. Companies experienced in behavioural science research, specifically within the context of environmental and energy use, will find this contract aligns well with their expertise. Small and medium-sized enterprises (SMEs) have been explicitly identified as suitable contenders for such tenders, offering growth prospects by engaging in government-led research projects that address critical issues like energy consumption and technology adoption. This contract, valued at £65,000, not only provides financial growth potential but also bolsters a company's reputation by association with governmental and environmental initiatives. ## Notice *****MODIFICATION TO CONTRACT***** 001 - Revision to GDPR Annex A form. There is no change to the project end date, nor to the project budget. ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the PS24030 - Behavioural Science Call-off Framework - RAF067/2324 - Lot 2 - Policy development and testing with the general population. Brief Description of Requirement This research will provide an in-depth understanding of heat pump use to fill evidence gaps about the continued operation of heat pumps, the associated heating behaviours in homes that have one, and what factors might be driving these behaviours. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3999aa81-3680-46d9-bb36-79bbc1804758 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Nov 2025 | | Submission deadline | 24 Sep 2025 | | Future notice date | Not specified | | Award date | 2 Oct 2025 | | Contract period | 2 Oct 2025 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £65,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DESNZ | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1FF | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | VERIAN GROUP | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 27 Nov 2025 at 14:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3999aa81-3680-46d9-bb36-79bbc1804758 - 27 Oct 2025 at 11:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3999aa81-3680-46d9-bb36-79bbc1804758 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3999aa81-3680-46d9-bb36-79bbc1804758 27th November 2025 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bb647f10-f8ff-43b9-8523-9020007a7df6.json.