---
title: "TTWO0190 PSC Customer Experience Regime Advisor"
ocid: "ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2022-12-02"
---

# TTWO0190 PSC Customer Experience Regime Advisor

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4)  
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## Summary

The Department for Transport (DfTc) has awarded a contract for the provision of technical expertise in transport systems consultancy services. The contract, titled "TTWO0190 PSC Customer Experience Regime Advisor," was awarded to Alchemmy Consulting Limited. The contract is valued at £124,045 GBP and has a contract period starting from April 1, 2022, to March 31, 2023. The tender was conducted through a direct procurement method with a single tender action process. The tender period ended on March 17, 2022.

This contract presents opportunities for businesses, especially those offering services in the transport systems consultancy industry. Small and medium-sized enterprises (SMEs) are well-suited to compete for such tenders. The contract is a single tender action below threshold, making it suitable for SMEs looking to expand their portfolio. Businesses located in the United Kingdom can benefit from this opportunity provided by the Department for Transport (DfTc) and can leverage their expertise to contribute to the PSC Customer Experience workstream.

## Notice

Provision of technical expertise to support the PSC Customer Experience workstream

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb0cb305-32b0-48d9-b606-b6b0fff6cbbd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2022 |
| Submission deadline | 17 Mar 2022 |
| Future notice date | Not specified |
| Award date | 27 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £160,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCHEMMY CONSULTING |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311200 - Transport systems consultancy services

## Release History

- 2 Dec 2022 at 10:16 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb0cb305-32b0-48d9-b606-b6b0fff6cbbd
- 11 Apr 2022 at 09:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb0cb305-32b0-48d9-b606-b6b0fff6cbbd
- 11 Apr 2022 at 09:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb0cb305-32b0-48d9-b606-b6b0fff6cbbd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb0cb305-32b0-48d9-b606-b6b0fff6cbbd
  2nd December 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1050cea7-cdc4-4eb5-88b0-c258a7d5e552
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f70b75a6-c1a8-421f-95f9-fdbc9a38e234
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bb68b572-0f81-4e43-9bb6-5bfefe8aeee4.json.