---
title: "Back Office System for English National Concessionary Travel Scheme"
ocid: "ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH YORKSHIRE COUNCIL"
published: "2024-10-18"
---

# Back Office System for English National Concessionary Travel Scheme

Buyer: NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba

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## Summary

North Yorkshire Council, in collaboration with the Council of the City of York, has completed the procurement process for the provision of a back-office system for the English National Concessionary Travel Scheme. The contract, regarded within the "Miscellaneous software package and computer systems" industry category, is valued at £600,000 and will be executed in the Yorkshire and the Humber region of the United Kingdom. This selective procurement, managed as a call-off from the CCS framework RM1557.13 G-Cloud 13, was finalised in the award stage on 18 October 2024. The contract period spans from 7 October 2024 to 6 October 2028, with an optional extension available from 7 October 2027 to 6 October 2028.

This tender presents considerable growth opportunities for businesses specialising in software and computer systems, particularly SMEs, as it entails the development and management of a comprehensive back-office solution, including customer web portals and record management. North Yorkshire Council is the buying organisation, and the envisaged contract involves supplier UNICARD LIMITED. Businesses with capabilities in managed services and localised software solutions are particularly well-suited to compete for such contracts to enhance their market presence and expand their service portfolios. This contract is a prime example of how such tenders can create significant business growth trajectories within the public sector service domain.

## Notice

The provision of a back-office system for The North Yorkshire Council and The Council of the City of York including customer web portal, customer record management, card bureau managed service, and for The North Yorkshire Council only, Host Operator Processing System. Call-off contract from CCS framework RM1557.13 G-Cloud 13. One 12-month optional extension available from 7 October 2027 - 6 October 2028.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7c1927b9-78a9-47fd-af33-31f9774324d5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 28 Jun 2024 |
| Future notice date | Not specified |
| Award date | 6 Oct 2024 |
| Contract period | 6 Oct 2024 - 6 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNICARD |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 18 Oct 2024 at 13:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7c1927b9-78a9-47fd-af33-31f9774324d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7c1927b9-78a9-47fd-af33-31f9774324d5
  18th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bb90c9c1-8161-4b4b-81f6-4c7a8abf82ba.json.