---
title: "Four rolling telephone based user satisfaction surveys"
ocid: "ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE"
published: "2017-05-24"
---

# Four rolling telephone based user satisfaction surveys

Buyer: THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14

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## Summary

The Police and Crime Commissioner for Lincolnshire has initiated a public procurement process titled "Four rolling telephone based user satisfaction surveys", focusing on the customer satisfaction survey industry category. This contract is located in Lincoln, England, with a total value of £26,500. The procurement method entails a tendering process, and the contract period spans from 25 May 2017 to 31 March 2018. The awarding stage concluded on 24 May 2017, with the contract designed for conducting several user satisfaction surveys, including those focused on crime victims and domestic abuse.

This opportunity presents a chance for SMEs, particularly those specialising in survey methodologies and data analysis, to engage with local authorities. Companies offering telephone survey services or expertise in customer satisfaction metrics would be particularly well-suited to compete for similar contracts in the future. Engaging in this tender process can expand their portfolio in public services and enhance their reputation with public sector clients.

## Notice

Monthly based telephone interview based user satisfaction surveys within specified time-frames. 1) User Satisfaction Crime Victim Survey 2) ASB Victim Survey 3) Domestic Abuse Victim Survey 4) Police Telephone Caller Survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/305370a6-42c9-45a4-ae93-fdbeaae46223 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2017 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 23 May 2017 |
| Contract period | 24 May 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,500 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN2 2LT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | West Lindsey |
| Electoral ward | Nettleham |
| Westminster constituency | Gainsborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LECISTERSHIRE POLICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 24 May 2017 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/305370a6-42c9-45a4-ae93-fdbeaae46223

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/305370a6-42c9-45a4-ae93-fdbeaae46223
  24th May 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bb979af8-1705-471a-9c6f-5a490b3f8a14.json.