---
title: "Critical Incident Management"
ocid: "ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2024-05-20"
---

# Critical Incident Management

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d

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## Summary

The Ministry of Defence has recently completed a procurement process for Critical Incident Management software. The tender, with an id of 202, involved the purchase of software packages and information systems valued at £25,000. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on 1st December 2023, and the contract period spans from 19th December 2023 to 18th December 2025. The procurement was in the services category and took place in London, England.

This procurement by the Ministry of Defence offers opportunities for businesses, particularly SMEs, with expertise in software and information systems. The tender was suited for businesses like Boomalert Limited, which won the contract valued at £17,712.5. Companies with experience in critical alerting software development could find this procurement process aligned with their capabilities, allowing them to contribute to incident communication automation and bespoke workflow management for critical events.

## Notice

Critical alerting software that automates incident communication. Customers can build bespoke communication workflows, to meet requirements for critical events

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1d0add3-87f8-431a-a127-a98bda0c0efa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2024 |
| Submission deadline | 1 Dec 2023 |
| Future notice date | Not specified |
| Award date | 10 Dec 2023 |
| Contract period | 19 Dec 2023 - 18 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £17,712 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOOMALERT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 May 2024 at 18:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b1d0add3-87f8-431a-a127-a98bda0c0efa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b1d0add3-87f8-431a-a127-a98bda0c0efa
  20th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bbdebc45-5f0b-40b2-b36e-c778534f6e7d.json.