---
title: "PR2312- Multi-Route Digital Identity Verification (IDV) Services: GBG ID3global and GBG IDscan Enterprise"
ocid: "ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Parliamentary and Health Service Ombudsman"
published: "2026-08-26"
---

# PR2312- Multi-Route Digital Identity Verification (IDV) Services: GBG ID3global and GBG IDscan Enterprise

Buyer: Parliamentary and Health Service Ombudsman  
Current stage: Award  
OCID: ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926

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## Summary

The Parliamentary and Health Service Ombudsman is procuring digital identity verification services for use in England. The requirement is a multi-route service based on GBG ID3global and GBG IDscan Enterprise, supporting personal identity checks and identification through digital scanning. The procurement is classed as services, with related classifications for personal identification accessories and identification badges. The buyer is based at City Gate, 51 Mosley Street, Manchester. The opportunity was identified as suitable for small and medium-sized enterprises, indicating that smaller specialist providers may be able to deliver the requirement. The work is relevant to suppliers of digital identity verification platforms, identity-checking technology, document and identity scanning services, and associated implementation or support services.

The procurement is complete and has been awarded following an open procedure. Bids had to be submitted by 2 June 2026 at 12:00. The contract was awarded to GB Group Ltd on 24 June 2026 for £178,440. The awarded contract period runs from 17 August 2026 to 16 July 2029. The tender also describes a 12-month extension option, while the stated tender contract period extends to 16 August 2029. Evaluation was conducted through the open procedure for the specified digital identity verification services. The award is active. The procurement was presented as a single requirement rather than separate lots, and the buyer identified it as suitable for SMEs but not for voluntary, community or social enterprises.

This procurement shows established demand from the Parliamentary and Health Service Ombudsman for enterprise digital identity verification delivered through multiple routes. A credible future supplier would need proven capability with identity verification and document-scanning technology, including platforms comparable to GBG ID3global and GBG IDscan Enterprise. It would need to support reliable personal identification checks for the buyer’s operations in England, with the technical capacity to provide a service rather than a one-off product supply. Relevant experience of integrating, operating and supporting identity-checking solutions would strengthen a competitor’s position. The requirement is explicitly suitable for SMEs, so a specialist provider with focused identity technology, dependable service delivery and evidence of handling organisational identity-verification requirements could compete with larger suppliers when the requirement returns.

## Notice

This contract has a 12 month extension option

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16820e8e-0a2c-41cf-8d62-5901ae314345 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2026 |
| Submission deadline | 2 Jun 2026 |
| Future notice date | Not specified |
| Award date | 24 Jun 2026 |
| Contract period | 17 Aug 2026 - 16 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £178,440 |
| Lots value | Not specified |
| Awards value | £178,440 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Parliamentary and Health Service Ombudsman |
| Locality | MANCHESTER |
| Postcode area | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GB Group plc |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 35 - Security, fire-fighting, police and defence equipment

### Codes

- 30191140 - Personal identification accessories
- 35123400 - Identification badges

## Release History

- 26 Aug 2026 at 14:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16820e8e-0a2c-41cf-8d62-5901ae314345

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16820e8e-0a2c-41cf-8d62-5901ae314345
  26th August 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ombudsman.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc123846-8559-4bbe-9286-b6baa2818926.json.