--- title: "Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD" ocid: "ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8.json" source: "Contracts Finder" current_stage: "Award" buyer: "WARWICKSHIRE POLICE" published: "2025-03-25" --- # Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD Buyer: WARWICKSHIRE POLICE Current stage: Award OCID: ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8.json) ## Summary The Police & Crime Commissioner for Warwickshire, on behalf of Warwickshire Police, has awarded a contract for the provision of victim satisfaction surveys, public confidence surveys, and associated services. This contract entails conducting monthly surveys using shared data and additional public confidence and engagement surveys as necessary. The award stage of this procurement was completed recently, with key dates including the award date of 24th March 2025 and the contract period from 1st April 2025 to 31st March 2028. The location for delivery is in the West Midlands region, United Kingdom. The procurement was conducted via an open procedure under the Public Contracts Regulations 2015, below the threshold, and is classified under the survey services sector. The estimated contract value for the initial three-year term is £170,940, with potential extensions of up to two additional years. This tender presents substantial opportunities for businesses specialising in market research and survey services. Particularly, companies experienced in victim satisfaction, public confidence, and engagement surveys can benefit from this contract by leveraging their expertise to meet the specific requirements of the Warwickshire Police. Small and medium-sized enterprises (SMEs) and voluntary, community, or social enterprises (VCSEs) are also encouraged to participate, as the suitability criteria indicate support for these entities. The awarded supplier, SMSR Ltd, is a well-established firm that might offer potential partnerships or subcontracting opportunities for businesses in related fields. This contract can help businesses grow by enhancing their portfolio and gaining a foothold in public sector contracts. ## Notice The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for the provision for monthly victim satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for the initial term is GBP PS170,940. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fdb93c96-82ec-49ab-9985-cd71b920ac20 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Mar 2025 | | Submission deadline | 29 Nov 2024 | | Future notice date | Not specified | | Award date | 24 Mar 2025 | | Contract period | 31 Mar 2025 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WARWICKSHIRE POLICE | | Locality | WARWICKSHIRE | | Post town | Coventry | | Postcode | CV35 7QB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Warwick | | Electoral ward | Warwick All Saints & Woodloes | | Westminster constituency | Warwick and Leamington | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SMSR | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79300000 - Market and economic research; polling and statistics - 79310000 - Market research services - 79311000 - Survey services - 79311100 - Survey design services - 79311200 - Survey conduction services - 79311210 - Telephone survey services - 79311300 - Survey analysis services - 79320000 - Public-opinion polling services - 79342310 - Customer survey services - 79342311 - Customer satisfaction survey ## Release History - 25 Mar 2025 at 15:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fdb93c96-82ec-49ab-9985-cd71b920ac20 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fdb93c96-82ec-49ab-9985-cd71b920ac20 25th March 2025 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8.json.