---
title: "Income Management and Payment Solutions"
ocid: "ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2024-10-11"
---

# Income Management and Payment Solutions

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9)  
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## Summary

The London Borough of Sutton has concluded the procurement process for the "Income Management and Payment Solutions" contract, targeting the software package and information systems industry. This direct award contract, valued at £1,725,366, spans from 27th September 2024 to 26th September 2027, and will serve both the London Borough of Sutton and the Royal Borough of Kingston upon Thames. The award stage was finalised on 25th September 2024, and the awarded supplier is Capita Business Services Ltd, located in England, United Kingdom. The procurement method used was a direct award, allowing for a streamlined and expedited selection process.

This tender presents significant opportunities for businesses specialising in software solutions for income management. While the contract itself has been awarded to a large-scale company, similar future tenders could benefit small to medium-sized enterprises that offer innovative payment systems and financial management technologies. Companies with expertise in integrating and supporting payment solutions will find similar opportunities attractive, particularly if they can demonstrate reliability and cost benefits to local government councils. Engaging in these procurement processes enables businesses to establish long-term relationships with public sector clients, potentially leading to sustained business growth.

## Notice

A contract for the provision of income management and payment solutions system to ensure that the council continues to have an effective and fully supported mechanism for receiving and quickly allocating income into the organisation. The contract was awarded on behalf of the London Borough of Sutton and the Royal Borough of Kingston upon Thames.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ab0d8c7f-7e00-42a3-8f54-d0fc279b9dc1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2024 |
| Submission deadline | 24 Sep 2024 |
| Future notice date | Not specified |
| Award date | 24 Sep 2024 |
| Contract period | 26 Sep 2024 - 26 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,725,366 |
| Lots value | Not specified |
| Awards value | £1,725,366 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Oct 2024 at 07:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ab0d8c7f-7e00-42a3-8f54-d0fc279b9dc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ab0d8c7f-7e00-42a3-8f54-d0fc279b9dc1
  11th October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sutton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc3309a7-db49-45df-a720-91504cd8a6f9.json.