---
title: "Services to Corporate Wide Workforce digital service delivery solution / CRM"
ocid: "ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2022-07-14"
---

# Services to Corporate Wide Workforce digital service delivery solution / CRM

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e.json)

## Summary

The public procurement process involves Warwickshire County Council, which is seeking a digital service delivery solution under the title "Services to Corporate Wide Workforce digital service delivery solution / CRM." Classified under the industry category of software package and information systems (CPV code: 48000000), this tender was awarded via a selective procurement method as a call-off from the G-Cloud 12 Framework. The contract was initiated on 30th May 2022 and is set to conclude on 29th May 2023. The award notice published on 14th July 2022 indicates a contract value of £146,445 and is intended for delivery in the West Midlands region of the United Kingdom.

This tender presents a significant opportunity for businesses in the digital services and software development sectors, particularly those offering CRM solutions tailored for workforce management. Small and medium enterprises (SMEs) would especially benefit from participating, given the nature of the contract. Companies capable of delivering innovative digital solutions are well-suited to compete, leveraging their agility and tailored offerings to meet the specific needs of Warwickshire County Council.

## Notice

Warwickshire County Council were looking for a digital service delivery solution to suit the purposes and provide employees with greater functionality to manage and serve themselves. This award was made via the G-Cloud 12 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06cf2f81-2364-4a59-8139-e849b6557dc0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2022 |
| Submission deadline | 21 Mar 2022 |
| Future notice date | Not specified |
| Award date | 29 May 2022 |
| Contract period | 29 May 2022 - 29 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £146,445 |
| Lots value | Not specified |
| Awards value | £146,445 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jul 2022 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06cf2f81-2364-4a59-8139-e849b6557dc0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06cf2f81-2364-4a59-8139-e849b6557dc0
  14th July 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc517f73-366c-44ef-a237-2e677938bb5e.json.