---
title: "British Museum Ticketing System"
ocid: "ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE TRUSTEES OF THE BRITISH MUSEUM"
published: "2021-06-25"
---

# British Museum Ticketing System

Buyer: THE TRUSTEES OF THE BRITISH MUSEUM  
Current stage: Tender  
OCID: ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83.json)

## Summary

The British Museum is seeking bids for a contract to implement a ticketing system aimed at enhancing customer service and maximising revenue potential. This procurement falls under the event services category (CPV code: 79952000) and is currently at the tender stage, with the submission deadline set for 30th July 2021. The contract is expected to commence on 30th November 2021 and will run until 1st December 2024. Interested suppliers must submit their proposals to The Trustees of The British Museum, located at Great Russell Street, London, WC1B 3DG, UK, using the open procurement method.

This opportunity presents significant growth potential for businesses that specialise in ticketing systems, customer service technology, and related event services. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the project is designed to enhance profit margins through diversified revenue streams, such as Gift Aid and cross-sales. Suppliers with innovative solutions that enhance customer experience and operational resilience will be well-positioned to compete effectively for this contract.

## Notice

The British Museum seeks to award a contract to deliver a ticketing solution to support the rapidly changing needs of our customers and visitors, and to maximise revenue potential by securing the most cost-effective and fit-for-purpose system. The main goals driving the project are to: 1.Ensure business continuity by providing a robust, resilient, and reliable ticketing service 2.Increase profitability through a variety of means, such as enabling Gift Aid, improving donations functionality, and enable different types of cross-sales 3.Improve the customer experience to support the above, and to provide an excellent experience

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75aa6b04-2d98-4fd9-ab51-11e4500688ba |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2021 |
| Submission deadline | 30 Jul 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Nov 2021 - 1 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE TRUSTEES OF THE BRITISH MUSEUM |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 3DG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79952000 - Event services

## Release History

- 25 Jun 2021 at 11:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/75aa6b04-2d98-4fd9-ab51-11e4500688ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75aa6b04-2d98-4fd9-ab51-11e4500688ba
  25th June 2021 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Event-services./V673C5EV8Y
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83.json.