--- title: "Outpatient Video Consultation Pilot Evaluation" ocid: "ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2.json" source: "Contracts Finder" current_stage: "Award" buyer: "NHS IMPROVEMENT AND NHS ENGLAND" published: "2020-02-14" --- # Outpatient Video Consultation Pilot Evaluation Buyer: NHS IMPROVEMENT AND NHS ENGLAND Current stage: Award OCID: ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2.json) ## Summary NHS Improvement and NHS England are conducting an evaluation of their Outpatient Video Consultation Pilot, which commenced in April 2019 and is set to conclude in December 2020. The pilot aims to implement a video consultation platform across approximately 120 services in various clinical specialties within around 35 trusts in England. This procurement process, classified under performance review services, employs an open tender method. The evaluation contract, valued at £48,225, was awarded to Edge Health Ltd on 11 December 2019, with the contract period running from 13 December 2019 to 15 January 2020. This tender presents a significant opportunity for businesses involved in healthcare evaluations, technology assessments, and service improvement consultancy. Firms that specialise in performance review services or have expertise in evaluating digital health interventions would be particularly well-suited to engage in similar future tenders. The findings from this contracted evaluation will also inform broader strategic decisions regarding the national rollout of video consulting capabilities across the NHS, potentially creating further business avenues in this growing area of digital health services. ## Notice As part of a national outpatient improvement offer, NHS England and NHS Improvement are piloting a nationally supported and deployed video consultation platform with a number of trusts across England. Supported by a small national project team of three WTEs, the project commenced in April 2019 and will run until December 2020. The project team procured a suitable video platform via competitive tender and it has since been deployed to trusts via sub-licence arrangements. Participant trusts are at varying stages of implementation, while some have fully deployed the platform, others are still in the early planning stage. The solution is wholly web-based, conforms to the highest security standards, is IG compliant and has been proven to work at scale in the NHS in Scotland and across Australia in many clinical specialties. The platform is to be piloted in circa 35 trusts across approximately 120 individual services in areas such as paediatrics, respiratory, orthopaedics, diabetes, cancer services and mental health services. NHS England and NHS Improvement now seek to procure an evaluation study of the pilot to better understand the impact of outpatient video consultations on both NHS providers and service users and the impact of the national team's role in enabling adoption. The learnings from the evaluation will enhance NHS England and NHS Improvement's understanding of the impact of video on care delivery and its potential to contribute to long term plan commitments. The findings will also inform consideration of a more systematic, nationally supported, roll-out of video consulting capability across the NHS in England beyond the pilot. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/00f3e617-28f2-4daf-b8b6-954a994871c3 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Feb 2020 | | Submission deadline | 3 Dec 2019 | | Future notice date | Not specified | | Award date | 11 Dec 2019 | | Contract period | 13 Dec 2019 - 15 Jan 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £48,225 | | Lots value | Not specified | | Awards value | £48,225 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS IMPROVEMENT AND NHS ENGLAND | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 8UG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | EDGE HEALTH | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79313000 - Performance review services ## Release History - 14 Feb 2020 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00f3e617-28f2-4daf-b8b6-954a994871c3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/00f3e617-28f2-4daf-b8b6-954a994871c3 14th February 2020 - Awarded contract notice on Contracts Finder - https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB159284 NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. ## Notice URLs - http://https://improvement.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc73fe9b-f660-48a8-a538-73a624a9f0a2.json.