---
title: "Beyond Trust Remote Support & Privileged Access Management"
ocid: "ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE"
published: "2026-07-06"
---

# Beyond Trust Remote Support & Privileged Access Management

Buyer: HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf

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## Summary

The procurement process for "Beyond Trust Remote Support & Privileged Access Management" was conducted by the Hampshire & Isle of Wight Fire and Rescue Service. Classified under the "Networking, Internet and intranet software package" (CPV code 48200000), the contract involves services related to remote support and privileged access management. The tender utilised a limited procurement method, specifically a competitive quotation below threshold, and has now reached the award stage with a status marked as complete. The contract commenced on 1st July 2026 and will run until 30th June 2029, with the tender period concluding on 17th June 2026. The services will be delivered to Eastleigh, England, with the contract valued at £98,959.31 GBP.

This tender presents substantial opportunities for software and IT service companies, particularly SMEs, to engage with public sector clients by providing essential remote and privileged access management solutions. Businesses operating within the networking and cybersecurity domain would be well-suited to compete, given the focus on cloud-based services and the need for specialised training for administrators. The successful supplier, Phoenix Software Ltd, an SME itself, highlights the accessibility of such contracts to smaller enterprises seeking to expand their public sector portfolio.

## Notice

The authority have undertaken a below threshold tender process in accordance with the authorities contracting standard orders for the procurement of Remote Support & Privileged Access Management (PAM) consisting of: * Privileged Remote Access - Remote Only - Tier 1 Implementation Package. * Remote Support - Remote Only - Tier 1 Implementation Package. * Privileged Remote Access Per Asset Cloud. * Remote Support Concurrent User Cloud. * Privileged Remote Access Training for Administrators - Subscription. * Remote Support Training for Administrators - Subscription.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5225876-34ec-4ded-99aa-9f633ae79cc1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jul 2026 |
| Submission deadline | 17 Jun 2026 |
| Future notice date | Not specified |
| Award date | 25 Jun 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £98,959 |
| Lots value | Not specified |
| Awards value | £98,959 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 9SJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48200000 - Networking, Internet and intranet software package

## Release History

- 6 Jul 2026 at 15:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d5225876-34ec-4ded-99aa-9f633ae79cc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d5225876-34ec-4ded-99aa-9f633ae79cc1
  6th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bc801f75-31b9-4bc8-99f7-c686033f60bf.json.