--- title: "Exploring the use of Secured Accredited Mail and NHSmail in the Social Care Sector" ocid: "ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BETTER SECURITY BETTER CARE" published: "2024-07-25" --- # Exploring the use of Secured Accredited Mail and NHSmail in the Social Care Sector Buyer: BETTER SECURITY BETTER CARE Current stage: Tender OCID: ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bc9c8869-d49e-451d-acbf-455dad8a58d8.json) ## Summary Better Security Better Care has published a tender titled "Exploring the use of Secured Accredited Mail and NHSmail in the Social Care Sector" under the industry category of Administrative Healthcare Services. The project focuses on understanding the current use, risks, benefits, and frustrations associated with different email solutions in the adult social care sector to ensure compliance with NHS standards. The contract, which will be awarded through a Competitive Procedure with Negotiation, has an estimated value of £40,000 and will run from 1st October 2024 to 1st January 2025. The procurement stage is currently in the Tender phase, with the tender period ending on 30th August 2024. This opportunity is located in the United Kingdom and is especially suitable for SMEs and VCSEs. This tender presents a unique opportunity for businesses specializing in IT services, particularly those with expertise in secure communication systems and healthcare data management. Companies that can provide secure email solutions, cloud-based services like Office 365 or Google Workspace, or have experience in following accreditation processes to meet NHS standards will find this tender highly beneficial. Businesses have the chance to contribute to a significant project that addresses a critical need within the social care sector, aligning with government standards and improving operational efficiencies. Engaging in this project can also lead to future collaboration with adult social care organisations and the NHS, fostering long-term business growth and partnerships. ## Notice Please see full tender and expression of interest form in the attachments. Project objectives 1. Business Case Adult Social Care organisations must be able to share information with and receive information from the National Health Service to plan, monitor and administer care. This includes Personal Identifiable Information relating to a service user. The Health and Care Act 2012 s250 (1) states that 'The Secretary of State or [NHS England] may prepare and publish an information standard.' In practice this standard is set by the NHS and the information standards cover: * technical - such as relating to messaging * data - defining the structure and type of information to be recorded and submitted as a data set or a clinical terminology code set for example * information governance - relating to policies, procedures or guidelines on information processing for example The NHS' Data Alliance Partnership Board (DAPB) assures the quality of information standards. Their standard for e-mail communication is DCB1596. Adult Social Care organisations must select one of two methods to comply with these standards: Implement an already compliant service such as NHSmail, Office 365 or Google Workspace for all staff at your organisation. Demonstrate your own service is compliant with the secure email standard by following the secure email accreditation process. The Better Security, Better Care programme receives frequent communications from social care organisation directly and through our partner agencies - our 28 Local Support Organisations - about the ease of use of each option with a high level of frustration shown. We seek to understand: 1) What e-mail solutions are currently being used by the sector? This might include non-secure e-mail solutions either used as the only service or used in conjunction with a secure option for communication with certain organisations. 2) What are the risks, benefits, concerns or frustrations of using each option from a provider's perspective and from a security perspective? This needs to be derived from desktop research and through speaking with a diverse number of social care organisations ranging in size, care type and setting. 3) Which of the secure e-mail options currently available is a best fit for the sector in terms of ease of access and ease of use? There may be more than one answer and that different types of organisation best fit with different options. 4) Recommendations on the usage of different e-mail domains and each one's impact on operability with other NHS systems (such as proxy ordering of medications, GPConnect or access to funding for Digital Social Care Records through the DiSC programme). 5) Recommendations on improvements to existing options for secure mail in terms of access, support and implementation. 6) Recommendations on alternative options for secure mail in the adult social care market. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa59286c-2ff1-474f-af13-c796c872df33 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Jul 2024 | | Submission deadline | 30 Aug 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2024 - 1 Jan 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BETTER SECURITY BETTER CARE | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B30 3JN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | King's Norton North | | Westminster constituency | Birmingham Northfield | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75122000 - Administrative healthcare services ## Release History - 25 Jul 2024 at 09:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aa59286c-2ff1-474f-af13-c796c872df33 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/aa59286c-2ff1-474f-af13-c796c872df33 25th July 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/26d6cea2-e2d5-43df-bb60-274d352e1ad7 Fuller detail of tender, including timescales, overview of our organisation and more technical information relating to email in social care. - https://www.contractsfinder.service.gov.uk/Notice/Attachment/30e50430-1cda-4bab-9cb0-fa15bf2fcd22 Expression of Interest form ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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