---
title: "Problem Management.Published for completeness, see description for details"
ocid: "ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2018-01-30"
---

# Problem Management.Published for completeness, see description for details

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099.json)

## Summary

The Home Office initiated a public tender titled "Problem Management" under the industry category of IT services, specifically in consulting and software development. The procurement process followed an open procedure above the threshold, which concluded on 1st October 2016. The awarded contract, valued at £250,000, commenced on 1st November 2016 and ran until 1st November 2017. The relevant delivery address for this contract is located in London, United Kingdom.

This tender presents significant opportunities for businesses, particularly for small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), given its inclusive suitability criteria. Companies with expertise in IT services, including software development and support, would be well-positioned to compete in similar future tenders. The transparency of this award also indicates a commitment to fair competition, making it an attractive prospect for businesses looking to expand their involvement in public procurement.

## Notice

Problem Management.This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5569c8f0-ed72-4b91-8e2a-5597d59f75e0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2018 |
| Submission deadline | 1 Oct 2016 |
| Future notice date | Not specified |
| Award date | 21 Oct 2016 |
| Contract period | 1 Nov 2016 - 1 Nov 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 1SL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Elvet and Gilesgate |
| Westminster constituency | City of Durham |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC-SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Jan 2018 at 13:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5569c8f0-ed72-4b91-8e2a-5597d59f75e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5569c8f0-ed72-4b91-8e2a-5597d59f75e0
  21st October 2016 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bca12174-4c40-4cfb-be63-a0b50bd5b099.json.