---
title: "HMP Standford Hill, Customer Service"
ocid: "ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE."
published: "2019-11-11"
---

# HMP Standford Hill, Customer Service

Buyer: MINISTRY OF JUSTICE.  
Current stage: Award  
OCID: ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca

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## Summary

The Ministry of Justice is seeking suppliers for a contract titled "HMP Standford Hill, Customer Service," which falls under the Education and Training Services category. This procurement process, initiated as a selective tender, aims to provide training in customer-facing roles through the Prison Education Dynamic Purchasing System (PEDPS). The tender period has concluded as of 29 July 2019, and the contract is set to run from 18 November 2019 to 31 March 2020. The total contract value is £37,395, and delivery will take place in various locations across London and the South East of the United Kingdom.

This tender presents an excellent opportunity for businesses specialising in education and training services, particularly those that focus on vocational training for individuals in challenging circumstances. Small and medium-sized enterprises (SMEs) are strongly encouraged to participate, as the procurement process is designed to accommodate their capabilities. Businesses with experience in delivering customer service training, especially in a prison education context, would be particularly well-positioned to compete for this contract and contribute to meaningful rehabilitation efforts within the community.

## Notice

Prison Education Dynamic Purchasing System (PEDPS) Category 05 for training in customer facing roles, either in a voluntary capacity or paid employment roles.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37b7b426-931d-456d-bafa-926028e73d55 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2019 |
| Submission deadline | 29 Jul 2019 |
| Future notice date | Not specified |
| Award date | 7 Nov 2019 |
| Contract period | 18 Nov 2019 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,395 |
| Lots value | Not specified |
| Awards value | £37,395 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE. |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WESTON COLLEGE |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 11 Nov 2019 at 12:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/37b7b426-931d-456d-bafa-926028e73d55

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37b7b426-931d-456d-bafa-926028e73d55
  11th November 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bca67b72-a14e-43c8-a692-cb17d17f36ca.json.