---
title: "SOL - Discretionary Crisis Fund - Supply of White Goods"
ocid: "ocds-b5fd17-bcaa7796-b6c2-4f41-8d96-e6352ae38f16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcaa7796-b6c2-4f41-8d96-e6352ae38f16"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bcaa7796-b6c2-4f41-8d96-e6352ae38f16.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bcaa7796-b6c2-4f41-8d96-e6352ae38f16.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE"
published: "2020-03-16"
---

# SOL - Discretionary Crisis Fund - Supply of White Goods

Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE  
Current stage: Tender  
OCID: ocds-b5fd17-bcaa7796-b6c2-4f41-8d96-e6352ae38f16

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## Summary

Solihull Council is seeking suppliers for the "SOL - Discretionary Crisis Fund - Supply of White Goods" project, aimed at providing essential appliances to residents experiencing emergencies or significant financial hardship. This procurement falls under the category of goods, specifically domestic appliances, and is currently in the Tender stage. The tender was published on 16th March 2020, with a bid submission deadline of 20th March 2020. The contract is anticipated to commence on 1st April 2020 and will continue until 31st March 2022, targeting delivery in Solihull, West Midlands, United Kingdom.

This tender presents an excellent opportunity for businesses specialising in the supply and installation of household appliances, particularly those adept at responsive customer service and support for vulnerable populations. Companies that can efficiently deliver, install, and service products such as cookers, washing machines, and refrigerators, especially those responsive to emergency needs, would be well-suited to compete for this contract. The emphasis on community support and customer care highlights the potential for businesses to not only secure contracts but also make a positive impact within their local environment.

## Notice

Solihull Council, Income & Awards operate a Discretionary Crisis Scheme for residents that experience crisis events: an unforeseen emergency or exceptional financial hardship. This scheme is designed to provide basic provisions to enable residents to live safe and independent lives in the community. An integral part of this scheme is to support residents to move into settled accommodation following an unsettled way of life or ensure they have basic provisions to manage their care and support needs. All customers will be assessed as being in financial hardship and not having the resources to acquire the goods themselves. Further, customers will present with a range of vulnerabilities (physical, mental and learning disabilities) that make it difficult for them to manage their crisis events independently. To supply beneficiaries of the discretionary grant scheme with white goods so they can occupy secure accommodation following an unsettled way of life or exceptional pressures. The requirements are as follows: o To supply, deliver and install white goods (gas or electric cookers, washing machines, fridges etc) to beneficiaries of the discretionary grant scheme o There is a customer care service (help desk) to enable council staff to contact the provider between the hours of 9am to 5pm, Monday to Friday. This service should enable council staff to raise queries about orders, fulfilment times, invoices, complaints or technical difficulties. Given the emergency needs of our customers, we require a responsive help desk that can resolve a query on the same day. o To inspect, service or collect white goods that are identified as faulty and replace where required. Additional information: Please submit your bid on www.csw-jets.co.uk Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/269509f0-445f-4d0d-9f63-17095d9f9efa |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2020 |
| Submission deadline | 20 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE |
| Locality | SOLIHULL |
| Post town | Birmingham |
| Postcode | B91 3QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | St Alphege |
| Westminster constituency | Solihull West and Shirley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

### Codes

- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 39700000 - Domestic appliances

## Release History

- 16 Mar 2020 at 16:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/269509f0-445f-4d0d-9f63-17095d9f9efa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/269509f0-445f-4d0d-9f63-17095d9f9efa
  16th March 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/csw-jets/aspx/
  Additional information on how to apply for this contract

## Provenance

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