---
title: "DBTH PIN - Hospital Navigation for Patients/Public"
ocid: "ocds-b5fd17-bcb33fa1-9e3b-45ce-89f1-6a0d2e8ac046"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcb33fa1-9e3b-45ce-89f1-6a0d2e8ac046"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bcb33fa1-9e3b-45ce-89f1-6a0d2e8ac046.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bcb33fa1-9e3b-45ce-89f1-6a0d2e8ac046.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "DONCASTER AND BASSETLAW TEACHING HOSPITAL NHS FOUNDATION TRUST"
published: "2022-04-13"
---

# DBTH PIN - Hospital Navigation for Patients/Public

Buyer: DONCASTER AND BASSETLAW TEACHING HOSPITAL NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-b5fd17-bcb33fa1-9e3b-45ce-89f1-6a0d2e8ac046

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## Summary

The Doncaster and Bassetlaw Teaching Hospital NHS Foundation Trust is currently in the planning stage for a tender titled "DBTH PIN - Hospital Navigation for Patients/Public". This initiative, classified under navigation services, aims to enhance the experience of patients and the public while navigating the hospital site in Doncaster, UK. Key milestones include an engagement end date set for 11th May 2022. Interested parties are encouraged to submit their proposals and insights regarding innovative solutions that could streamline navigation and reduce delays in hospital attendance.

This procurement process presents significant opportunities for companies specialising in digital applications and service navigation solutions. Businesses that focus on user experience design, accessibility, and integration capabilities would benefit from participating in this tender. Potential suppliers should be prepared to showcase relevant case studies and provide details on their service offerings and pricing structures, which will support the Trust in evaluating cost-effective and sustainable solutions to enhance patient care.

## Notice

Doncaster and Bassetlaw Teaching Hospitals NHSFT (DBTH) is looking at options to deliver the following outcomes: - Improve patient and public experience of navigation around the hospital site - Improve and mitigate delays in patient attending their hospital appointment - Mitigate non-attendance due to late arrival The overall objective of the Trust is to secure the provision of a modern, efficient and effective way for patients and public that, attend hospital to easily locate and find where they need to be. We encourage innovative solutions and are particularly interested in digital applications with integration capability. Public feedback has provided insight that people find attending the hospital stressful and difficult when finding where they need to be. Any solution must take in to consideration accessibility and people consent. It must also confirm how the solution is cost effective and clearly outline benefits and outcomes both qualitative and quantitative. The Trust is also interested in self-sustainable solutions that, has the opportunity to mitigate costs and support the local economy. As a Trust we offer the commitment and opportunity to utilise our sites and services to support new, innovative ways to deliver patient care. The purpose of this PIN is to encourage any organisation interested in providing these types of services to engage with the DBTH. Further engagement options may be available if the Trust chooses to hold a provider day to explain in more detail the options and to discuss and take advice/guidance from the market on those options. The Trust may also wish to share the current specification for discussion and thoughts from potential providers. The Trust will require from all potential suppliers the following: * Information concerning the services and functionality a vendor can offer * Case studies as to where these services have been deployed before in the UK * Information concerning pricing structures (for benchmarking information only this is not a tender) * Responsibilities of the Trust in the deployment of such services * Details of ongoing support arrangements and associated costs. Please provide the details above on a word document by 5pm on Monday 11th May 2022 via the Atamis e-tendering portal. If you require any further details at this stage please send a correspondence via Atamis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9c5820a-f3b2-4fd7-a590-c47ad01a69f1 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | 11 May 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DONCASTER AND BASSETLAW TEACHING HOSPITAL NHS FOUNDATION TRUST |
| Locality | DONCASTER |
| Post town | Doncaster |
| Postcode | DN2 5LT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE35 Doncaster |
| Local authority | Doncaster |
| Electoral ward | Wheatley Hills & Intake |
| Westminster constituency | Doncaster Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63724000 - Navigation services

## Release History

- 13 Apr 2022 at 09:09 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f9c5820a-f3b2-4fd7-a590-c47ad01a69f1
- 11 Apr 2022 at 10:49 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/eca0fb0a-25dc-4ee9-9196-d796fa6c6f10

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f9c5820a-f3b2-4fd7-a590-c47ad01a69f1
  13th April 2022 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/eca0fb0a-25dc-4ee9-9196-d796fa6c6f10
  11th April 2022 - Early engagement notice on Contracts Finder

## Provenance

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