---
title: "CAF447-23 Laptop managed service"
ocid: "ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAFCASS"
published: "2024-11-20"
---

# CAF447-23 Laptop managed service

Buyer: CAFCASS  
Current stage: Award  
OCID: ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15.json)

## Summary

The public procurement process conducted by Cafcass, titled "CAF447-23 Laptop Managed Service" falls under the Computer equipment and supplies industry category. This tender aimed to procure a Device as a Service provider for 350 HP Dragonfly laptops, with the contract potentially expanding to meet additional needs. This competition was held under the CCS RM6098 Technology Products and Associated Services 2 Framework Agreement Lot 2, utilising a restricted procedure. Although the procurement began with the tender period ending on 3rd June 2024, the award was finalised on 8th July 2024. The contract period is set from 27th August 2024 to 27th February 2029, with delivery exclusively within England, United Kingdom. The awarded value of the contract is £600,000 GBP.

This tender presents substantial business growth opportunities, particularly for SMEs, given the emphasis on standardising and updating technology across Cafcass’s estate. Businesses specialising in managed IT services, particularly those with experience in providing Device as a Service solutions, will find this tender a fitting scope. Additionally, any provider that can scale according to varying staffing requirements and integrate seamlessly with existing systems will be well-suited to compete. The awarded supplier, Jigsaw Systems Limited (T/A Jigsaw24), exemplifies the calibre and capability required to meet such procurement demands.

## Notice

This further competition was conducted under the CCS RM6098 Technology Products and Associated Services 2 Framework Agreement Lot 2. This tender seeks to find a Device as a Service provider to supply 350 HP Dragonfly laptops to bring standardisation to the estate and bring all devices in day to day use under a Device as a Service contract. Cafcass may request further laptops to be added to the contract to support changes in staffing numbers or to cover attrition in other devices.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88f407c4-c2c4-49f7-adac-7c7e71ddf887 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2024 |
| Submission deadline | 3 Jun 2024 |
| Future notice date | Not specified |
| Award date | 7 Jul 2024 |
| Contract period | 26 Aug 2024 - 27 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAFCASS |
| Locality | COVENTRY, |
| Post town | Coventry |
| Postcode | CV4 7JJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wainbody |
| Westminster constituency | Coventry South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JIGSAW SYSTEMS LIMITED (T/A JIGSAW24 |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30200000 - Computer equipment and supplies

## Release History

- 20 Nov 2024 at 10:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88f407c4-c2c4-49f7-adac-7c7e71ddf887

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88f407c4-c2c4-49f7-adac-7c7e71ddf887
  20th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.cafcass.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bcb385d3-cf50-4ccd-a5fe-1c87bd39bb15.json.