---
title: "Bomgar (Remote Support) Software Licences"
ocid: "ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-04-11"
---

# Bomgar (Remote Support) Software Licences

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc

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## Summary

NHS South, Central and West Commissioning Support Unit (SCW) has successfully awarded a contract to Insight Direct (UK) Ltd for Bomgar (Remote Support) Software Licences. This procurement falls under the IT software development services category and has been carried out through a selective call-off from the CCS RM6098 Technology Products & Associated Services 2 - Lot 3: Software framework agreement. The contract period spans from 1st April 2025 to 31st March 2026, with a tender period that ended on 13th March 2025. The contract amount totals £43,547.38, indicating a significant investment in remote support capabilities for the NHS in the United Kingdom.

This tender presents robust growth opportunities, particularly for small and medium-sized enterprises (SMEs) specialising in IT software development and remote support solutions. Competing in such procurement processes can not only provide substantial revenue but also enable businesses to forge strong relationships within the healthcare sector. Enterprises with expertise in software licences and support services will find this contract alignment beneficial, especially given the strategic importance of healthcare digitalisation and support frameworks. Engaging in similar tenders can help firms scale their operations and leverage public sector collaborations to enhance their business portfolio.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for Bomgar (Remote Support) Software Licences to Insight Direct (UK) Ltd. This requirement has been procured by following a further competition via CCS (Crown Commercial Services) RM6098 Technology Products & Associated Services 2 - Lot 3: Software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ee24398a-3862-4c09-8e69-62d97ab6cb6e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2025 |
| Submission deadline | 13 Mar 2025 |
| Future notice date | Not specified |
| Award date | 27 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,547 |
| Lots value | Not specified |
| Awards value | £43,547 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | HAMPSHIRE |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212517 - IT software development services

## Release History

- 11 Apr 2025 at 07:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ee24398a-3862-4c09-8e69-62d97ab6cb6e
- 4 Apr 2025 at 12:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ee24398a-3862-4c09-8e69-62d97ab6cb6e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ee24398a-3862-4c09-8e69-62d97ab6cb6e
  11th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4d82939f-dd1d-4f9c-938b-1856705db9c2

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bcea837f-510b-4af9-b1e7-a248c9ab3fdc.json.