---
title: "Unified Communications Services"
ocid: "ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION & MARKETS AUTHORITY"
published: "2023-01-09"
---

# Unified Communications Services

Buyer: COMPETITION & MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939.json)

## Summary

The Competition & Markets Authority based in London, England, has awarded a contract for Unified Communications Services with a value of £209,271.60. The procurement method used was selective, through a call-off from a framework agreement. The contract period spans from December 19, 2022, to December 18, 2024. The tender had a closing date for submissions on July 22, 2022, and was classified under the Communication software package industry category.

This award presents an opportunity for businesses specialising in communication software packages and IP telephone services to engage in providing Unified Communications Services integrated with Microsoft Teams. Small and medium-sized enterprises (SMEs) are well-suited for this contract opportunity. Suppliers are invited to explore this contract further through the Competition & Markets Authority in the United Kingdom.

## Notice

A modern Unified Communications system which incorporates telephony services into the Microsoft Teams environment. The supplier will provide a solution that also includes contact centre services such as enhanced reporting and call recording. The new solution will be fully integrated with Microsoft Teams and fully supports hybrid working.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/102ec0ce-ccbf-4fd8-b757-ba45ecc650ca |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2023 |
| Submission deadline | 22 Jul 2022 |
| Future notice date | Not specified |
| Award date | 16 Dec 2022 |
| Contract period | 19 Dec 2022 - 18 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £209,271 |
| Lots value | Not specified |
| Awards value | £209,271 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION & MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 4AD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA TELECOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 48510000 - Communication software package
- 64215000 - IP telephone services

## Release History

- 9 Jan 2023 at 17:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/102ec0ce-ccbf-4fd8-b757-ba45ecc650ca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/102ec0ce-ccbf-4fd8-b757-ba45ecc650ca
  9th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b3f495b9-e602-40e1-b6fd-8f45c177e100

## Notice URLs

- http://www.gov.uk/cma

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939.json.