---
title: "NHS111/Clinical Assessment Service for Kent, Medway & Sussex CCGs"
ocid: "ocds-b5fd17-bd4214aa-93eb-45fa-9605-93111dbdc09f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd4214aa-93eb-45fa-9605-93111dbdc09f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bd4214aa-93eb-45fa-9605-93111dbdc09f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bd4214aa-93eb-45fa-9605-93111dbdc09f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2020-07-05"
---

# NHS111/Clinical Assessment Service for Kent, Medway & Sussex CCGs

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-bd4214aa-93eb-45fa-9605-93111dbdc09f

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## Summary

The NHS Arden and Greater East Midlands Commissioning Support Unit is facilitating a tender for the "NHS111/Clinical Assessment Service" for Kent, Medway, and Sussex Clinical Commissioning Groups. This procurement is part of the health services industry category and is currently in the Award stage. The tender period ended on 18 April 2019, and the contract is set to commence on 1 April 2020 and run for five years, with the possibility of a two-year extension. The procurement method used is an open procedure, with the total contract value amounting to £90,547,934.

This tender presents significant growth opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that offer health service solutions or support services. Businesses with expertise in clinical assessment, urgent care services, or telehealth solutions would be particularly well-suited to compete for this contract, given the emphasis on enhancing patient care through improved clinical consultations and the ability to assist patients effectively over the phone.

## Notice

NHS 111 provides a vital service to help people with urgent care needs to get assessment, clinical advice and treatment quickly, taking around 15 million calls a year. The service will be further enhanced by increasing clinical consultation for patients calling 111, so that more patients get the care and advice they need over the phone, and only those who genuinely need to attend A&E or use the ambulance service are advised to do this. All other patients will have their issue resolved over the phone if at all possible, or if not will be directed to appropriate primary care or community services, with an emphasis on strongly supporting patients in self-care. The following 15 Clinical Commissioning Groups are collaborating to procure an NHS111 and Clinical Assessment Service across Kent, Medway and Sussex; NHS Swale, NHS West Kent, NHS Dartford, Gravesham and Swanley, NHS Medway, NHS Ashford, NHS Canterbury and Coastal, NHS South Kent Coast, NHS Thanet, NHS Coastal West Sussex, NHS Brighton and Hove, NHS Horsham and Mid Sussex, NHS Crawley, NHS High Weald Lewes Havens, NHS Eastbourne, Hailsham and Seaford, NHS Hastings and Rother Clinical Commissioning Groups. The contract will be for a period of 5 years with the option to extend for a further 2 years subject, but not limited to satisfactory performance. Further information and the ITT documentation can be found at https://uk.eu-supply.com/login.asp?B=agcsu ID 34384

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/687e24a9-de48-4ba7-a7b8-c63fcff2a87e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2020 |
| Submission deadline | 18 Apr 2019 |
| Future notice date | Not specified |
| Award date | 20 Dec 2019 |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £90,547,934 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | SITTINGBOURNE |
| Post town | Rochester |
| Postcode | ME10 2ST |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Swale |
| Electoral ward | Kemsley |
| Westminster constituency | Sittingbourne and Sheppey |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 5 Jul 2020 at 14:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/687e24a9-de48-4ba7-a7b8-c63fcff2a87e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/687e24a9-de48-4ba7-a7b8-c63fcff2a87e
  5th July 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://uk.eu-supply.com/ctm/supplier/publictenders?B=UK
- https://uk.eu-supply.com/login.asp?B=agcsu

## Provenance

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