--- title: "Tender for STAR Call Monitoring and Care Planning" ocid: "ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2024-10-25" --- # Tender for STAR Call Monitoring and Care Planning Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86.json) ## Summary Sandwell Metropolitan Borough Council, located in the West Midlands, is inviting tenders for the provision of a STAR Call Monitoring and Care Planning System. This procurement falls under the "Document management software package" industry category, which includes additional classifications such as scheduling and IT software. The opportunity is open through an above-threshold open procedure, with a tender period ending on 28th October 2024. The contract period will commence on 10th February 2025 and will last for four years, potentially extending to six years. The process is currently active and is at the tender amendment stage. This tender presents a significant opportunity for businesses specialising in document management, scheduling, or IT software packages to secure a long-term contract with a major metropolitan council. Given the project’s substantial value, estimated between £200,000 and £250,000, larger enterprises with relevant experience in providing comprehensive software solutions are best suited. Smaller or community-based organisations, however, may find this procurement less suitable due to the requirements specified by the council. Engaging in this tender could foster business growth, enhancing a company’s portfolio with a high-profile public sector client. ## Notice Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wishes to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment & Reablement) Call monitoring and Care Planning System("the Invitation to Tender") . The Council has a requirement to identify and appoint a suitably qualified and experienced supplier to provide a Two 2-year term service with option to extend for a further 1 + 1 additional years. On the basis of the Tender submissions the Council will select one (1) supplier to be appointed under the contractual agreement in accordance with the minimum requirements and the award criteria as detailed within the tender documents to provide the services as listed within the Requirement & Specification to the Council in accordance with the agreement. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/56ee6cd2-f73d-48d1-8f57-42ceade20ef2 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Oct 2024 | | Submission deadline | 28 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 10 Feb 2025 - 9 Feb 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B69 3DB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | Oldbury | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48311000 - Document management software package - 48311100 - Document management system - 48332000 - Scheduling software package - 48517000 - IT software package ## Release History - 25 Oct 2024 at 15:04 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/56ee6cd2-f73d-48d1-8f57-42ceade20ef2 - 25 Oct 2024 at 15:04 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/56ee6cd2-f73d-48d1-8f57-42ceade20ef2 - 26 Sep 2024 at 08:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/56ee6cd2-f73d-48d1-8f57-42ceade20ef2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/56ee6cd2-f73d-48d1-8f57-42ceade20ef2 25th October 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bd92199b-a899-4429-b345-3e20b94fed86.json.