--- title: "Court Appointed Intermediary Services - Framework Re-Opening October 2025" ocid: "ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MINISTRY OF JUSTICE" published: "2025-10-27" --- # Court Appointed Intermediary Services - Framework Re-Opening October 2025 Buyer: MINISTRY OF JUSTICE Current stage: Tender OCID: ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338.json) ## Summary The Ministry of Justice is currently inviting tenders for the re-opening of framework agreements for Court Appointed Intermediary Services (CAIS), which are crucial for supporting vulnerable individuals in various jurisdictions in England, Wales, and Scotland. This procurement process is under the 'Open procedure (above threshold)' and falls within the 'Law-courts-related administrative services' industry category. The tender is active and set to close on 10th November 2025, with services commencing from 5th January 2026 and expected to conclude by 31st March 2026. This initiative, managed in line with the Public Contracts Regulations 2015, provides an excellent opportunity for service providers to be part of dynamic frameworks that are re-opened semi-annually to include new qualified suppliers. This tender offers significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) within the administrative service sector. Businesses proficient in managing multiple bookings and capable of recruiting, training, and managing intermediaries will find this tender particularly suitable. The ability to cater to various vulnerabilities and deploy services nationally at courts and tribunals makes this an attractive opportunity for experienced providers. The lack of a cap on the number of service providers means more businesses have the chance to secure a position within the requested frameworks, fostering enhanced growth and service diversification in the intermediary services sector. ## Notice This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS. Additional information: The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP). The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally. The ASP framework seeks experienced and qualified intermediaries to support bookings on demand. There is no limit to the number of service providers awarded a place on either framework, however a service provider may not hold a place on both the MASP and ASP frameworks simultaneously. The MoJ is managing this procurement in accordance with its general obligations under UK law and specifically in accordance with the Public Contracts Regulations 2015 (PCRs) and the Light Touch Regime contained within Regulations 74 to 77. The framework agreements are dynamic frameworks and a hybrid of a framework agreement and dynamic purchasing system. As such, the framework agreements will be re-opened at six month intervals for the admission of new service providers who qualify against the selection and award criteria outlined in the procurement documents. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4a8cd1f-47b6-4a9c-af6d-51f66b4a390d | | Notice type | Tender Notice | | Procurement type | Dynamic, Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Oct 2025 | | Submission deadline | 10 Nov 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Jan 2026 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF JUSTICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75231100 - Law-courts-related administrative services ## Release History - 27 Oct 2025 at 00:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d4a8cd1f-47b6-4a9c-af6d-51f66b4a390d - 30 Sep 2022 at 15:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c19eb00a-8a39-4ceb-9cc7-c2a9755b21dd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d4a8cd1f-47b6-4a9c-af6d-51f66b4a390d 27th October 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/c19eb00a-8a39-4ceb-9cc7-c2a9755b21dd 30th September 2022 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bda69f95-642f-4140-ac40-c9936a69c338.json.