---
title: "DLUHC Correspondence Case Management System"
ocid: "ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES"
published: "2023-05-09"
---

# DLUHC Correspondence Case Management System

Buyer: DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES  
Current stage: Award  
OCID: ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723.json)

## Summary

The Department for Levelling Up, Housing & Communities has awarded a contract for the provision of a case management system valued at £4,750,000. This contract was initiated through a selective procurement method from a framework agreement. The contract period will run from May 1, 2023, to April 30, 2025. The contracting authority is located in London, England, and the industry category is for software package and information systems.

This tender could provide business growth opportunities for companies involved in providing software packages and information systems. Small and medium-sized enterprises (SMEs) are particularly suited for this contract. The Department for Levelling Up, Housing & Communities seeks to engage suppliers for the delivery of the case management system, offering a chance to venture into public sector contracts and expand business operations in the software industry.

## Notice

This contract has already been awarded and is being published for transparency purposes. Provision of a case management system for the handling of PQ, MC, TO, FOI, SAR, Complaints, and other related correspondence for the Department for Levelling Up, Housing & Communities (with option to extend to wider DLUHC group ALBs etc.).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f2679ea0-4da6-469e-9480-98a1e5b83355 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2023 |
| Submission deadline | 8 Mar 2023 |
| Future notice date | Not specified |
| Award date | 26 Apr 2023 |
| Contract period | 30 Apr 2023 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,750,000 |
| Lots value | Not specified |
| Awards value | £423,234 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 May 2023 at 10:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f2679ea0-4da6-469e-9480-98a1e5b83355

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f2679ea0-4da6-469e-9480-98a1e5b83355
  9th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ebee7629-f6ac-467f-b183-df15a15025f5
  Redacted version of signed contract

## Notice URLs

- http://gov.uk/DLUHC

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bdaf441a-bad4-49be-8cad-70662a1d3723.json.