---
title: "Contract for the provision of an E-commerce System to the Victoria and Albert Museum"
ocid: "ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "VICTORIA AND ALBERT MUSEUM"
published: "2018-05-26"
---

# Contract for the provision of an E-commerce System to the Victoria and Albert Museum

Buyer: VICTORIA AND ALBERT MUSEUM  
Current stage: Tender  
OCID: ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37.json)

## Summary

The Victoria and Albert Museum is seeking a provider for an E-commerce system to enhance its online sales capabilities. This tender, identified as BIP321388614, is aimed at acquiring a secure and scalable solution that accommodates increasing online transaction volumes. The procurement method is selective, specifically a negotiated procedure, and the tender period concludes on 22 June 2018. The contract is expected to commence on 3 September 2018 and will last until 31 August 2021. The service falls under the Point of Sale (POS) software category, with delivery anticipated in London, United Kingdom.

This procurement presents a significant opportunity for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in E-commerce platforms and digital solutions. The successful implementation of a robust E-commerce system can enable businesses to showcase their technological capabilities, potentially leading to further projects within the cultural and heritage sector. Companies with experience in scalable online sales solutions and a strong emphasis on security and user experience will be particularly well-suited to compete for this contract.

## Notice

The V&A currently uses a bespoke E-commerce platform in order to allow the sales and allocation of V&A event/exhibition tickets alongside merchandise sales in a 'single basket'. The V&A has now outgrown its existing E-commerce due to increases in the throughput and complexity of the V&A's online sales. As such, we are looking for a provider to deliver a secure and scalable Ecommerce platform that will allow for the expected increase in the level of usage and income, whilst allowing for the growth in the use of the "single-basket" approach to sell other products (such as membership sales and renewals) online.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/02fe815c-44c5-4459-887f-fd99682241a2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2018 |
| Submission deadline | 22 Jun 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Sep 2018 - 31 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VICTORIA AND ALBERT MUSEUM |
| Locality | KENSINGTON |
| Post town | South West London |
| Postcode | SW7 2RL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48110000 - Point of sale (POS) software package

## Release History

- 26 May 2018 at 13:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/02fe815c-44c5-4459-887f-fd99682241a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/02fe815c-44c5-4459-887f-fd99682241a2
  26th May 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Kensington:-Point-of-sale-%28POS%29-software-package./3NN722649Q
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bdd0206b-900a-4e60-8c26-3aaaa3bfda37.json.