---
title: "CRM Implementation Partner"
ocid: "ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2019-04-23"
---

# CRM Implementation Partner

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6.json)

## Summary

The procurement process involves Highways England Company Limited, seeking a CRM Implementation Partner in the information technology services sector. The tender, identified as ITPD0147, was awarded on 12 April 2019, with a total contract value of £250,000. This contract commenced on 15 April 2019 and will run until 14 April 2021. The procurement method was selective, operated as a call-off from a framework agreement, reflecting a structured approach to sourcing specialist services. The delivery locations include the United Kingdom and other areas such as the British Overseas Territories and Europe.

This tender presents a significant opportunity for businesses specialising in information technology services, particularly those with experience in customer relationship management solutions. Firms that are small to medium-sized enterprises (SMEs) may find this contract accessible, given their noted suitability for the procurement process. Companies looking to expand their portfolios in public sector contracts especially in the IT domain should consider competing for similar opportunities, as they can harness expertise in CRM implementations to foster business growth.

## Notice

CRM Implementation Partner

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a33bf1f1-3690-42dc-95d4-2f4de0fe6d0c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2019 |
| Submission deadline | 12 Apr 2019 |
| Future notice date | Not specified |
| Award date | 11 Apr 2019 |
| Contract period | 14 Apr 2019 - 14 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TISSKI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 23 Apr 2019 at 13:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a33bf1f1-3690-42dc-95d4-2f4de0fe6d0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a33bf1f1-3690-42dc-95d4-2f4de0fe6d0c
  23rd April 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bdfe2612-728a-4c46-8317-6c593d754da6.json.