---
title: "(NU/1589 - 73) Web Services Retainer 2022-2023"
ocid: "ocds-b5fd17-be1ca031-79b9-421b-8b1f-82a7b336aad0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be1ca031-79b9-421b-8b1f-82a7b336aad0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be1ca031-79b9-421b-8b1f-82a7b336aad0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be1ca031-79b9-421b-8b1f-82a7b336aad0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2022-09-07"
---

# (NU/1589 - 73) Web Services Retainer 2022-2023

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-be1ca031-79b9-421b-8b1f-82a7b336aad0

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## Summary

The Newcastle University has awarded a contract for Web Services Retainer 2022-2023 under a selective procurement method. The contract, worth £99,000 GBP, is with INSPIRED and will run from September 1, 2022, to July 31, 2023. This opportunity falls under the business services industry category and is located in Newcastle upon Tyne, United Kingdom. The tender period ended on August 3, 2022.

This contract presents an opportunity for businesses specializing in web content development, web page creation, project management skills, and programming services of packaged software products. Small and medium-sized enterprises (SMEs) are suitable for participating in this contract. By leveraging their expertise in the specified services, businesses can actively contribute to and benefit from fulfilling the University's web service requirements over the 11-month retainer period.

## Notice

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1. Web content development a. Write and edit effective web content: i. Using user centred content design principles ii. Optimised for appropriate readability iii. Optimised for search engines and mobile devices iv. To meet the University's web content guidelines and standards b. Rewrite Newcastle University content so it is more suitable for the web c. Use our content workflow and CMS to develop and publish content 2. Web page creation a. Use our content workflow system, GatherContent, to manage content creation and approvals processes b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d. Apply SEO best practices e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design g. Strong understanding of functional testing strategies and application 3. Project management skills a. The ability to deliver outstanding project management throughout the 11 month retainer b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d. Use our internal project management system Wrike e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f. Have a collaborative approach acting as an extension of our in-house delivery team

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d97cf720-0bf7-46e7-9f85-b238996a6b78 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2022 |
| Submission deadline | 3 Aug 2022 |
| Future notice date | Not specified |
| Award date | 14 Aug 2022 |
| Contract period | 31 Aug 2022 - 31 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £99,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSPIRED |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48480000 - Sales, marketing and business intelligence software package
- 48481000 - Sales or marketing software package
- 72210000 - Programming services of packaged software products
- 72212480 - Sales, marketing and business intelligence software development services
- 72212481 - Sales or marketing software development services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79342000 - Marketing services
- 79413000 - Marketing management consultancy services

## Release History

- 7 Sep 2022 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d97cf720-0bf7-46e7-9f85-b238996a6b78

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d97cf720-0bf7-46e7-9f85-b238996a6b78
  7th September 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ncl.ac.uk

## Provenance

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