---
title: "Loan Charge Funding for Debt Advice"
ocid: "ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-11-11"
---

# Loan Charge Funding for Debt Advice

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127

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## Summary

The procurement process titled "Loan Charge Funding for Debt Advice" is initiated by H M Revenue & Customs, located in Salford, England. The process falls under the financial and insurance services industry and aims to source a debt advice service for loan charge customers. The tender period ended on 4th September 2020, with the contract awarded on 22nd September 2020. The overall contract value is £500,000, and will be operational from 5th October 2020 to 4th October 2023. The procurement method employed is through a Light Touch Regime.

This contract presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) in the financial services sector. Businesses that specialize in debt advice, financial counselling, or legal assistance related to debt management would be particularly well-suited to compete. Engaging with HMRC via SAP Ariba system is essential for those interested in participating, as it streamlines the bidding process and ensures compliance with submission criteria.

## Notice

The Authority requires the provision of a debt advice service to loan charge customers. Additional information: Any selection of tenderers will be based solely on the criteria set out for the procurement. HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC's SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC's SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm). Economic operators who have used HMRC's SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gov.uk Economic operators using HMRC's SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full. You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your account ID' number, please email bhavina.patel1@hmrc.gov.uk with the following information as confirmation that you wish to express an interest and/or bid for the opportunity: The contract reference Your HMRC SAP Ariba account ID: AN Your organisation's name Your name Your email address Your telephone number Economic operators who have complied with the foregoing will receive an e-mail confirming access to the online questionnaires. If access is not provided within one working day, please contact Bhavina.patel1@hmrc.gov.uk notifying non-receipt and confirming when your request for access to the online questionnaires was first made. Questionnaires must be fully completed (and any associated hard-copy documents received by HMRC) no later than the closing date and time. Tenders not submitted in the required form (or containing the requested information) may be rejected.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca93ed23-0356-47cc-9a92-035366252d1d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Light Touch Regime |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2020 |
| Submission deadline | 4 Sep 2020 |
| Future notice date | Not specified |
| Award date | 21 Sep 2020 |
| Contract period | 11 Oct 2020 - 11 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MONEY ADVICE TRUST |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services
- 98 - Other community, social and personal services

### Codes

- 66000000 - Financial and insurance services
- 75131000 - Government services
- 98000000 - Other community, social and personal services

## Release History

- 11 Nov 2020 at 08:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca93ed23-0356-47cc-9a92-035366252d1d
- 20 Aug 2020 at 13:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/70d047dd-fe14-44af-8f2a-0a77556b02fa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca93ed23-0356-47cc-9a92-035366252d1d
  11th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/70d047dd-fe14-44af-8f2a-0a77556b02fa
  20th August 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/49175dd5-3bc3-4974-89f2-2a70f5616c23
  SAP ariba supplier registration guidance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cb440b0d-7f38-476d-b603-d086427d1fc3
  Redacted terms and conditions

## Notice URLs

- http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be3885fa-7021-47fc-9f82-ad289f01f127.json.