---
title: "Witness Support Service"
ocid: "ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GENERAL MEDICAL COUNCIL (GMC)"
published: "2019-01-24"
---

# Witness Support Service

Buyer: GENERAL MEDICAL COUNCIL (GMC)  
Current stage: Award  
OCID: ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1)  
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## Summary

The General Medical Council (GMC) is running a procurement process for a service titled "Witness Support Service." This initiative falls under the industry category of guidance and counselling services and has a total value of £240,000. The contract is set to be delivered in various locations across the United Kingdom, including Scotland, North West, Wales, Northern Ireland, and London. The procurement was conducted via an open procedure, with the tender period having officially ended on 1 January 2019, and the contract period running from 1 January 2019 to 31 December 2020.

This tender presents a significant opportunity for businesses that specialise in emotional support and counselling services, particularly those capable of delivering independent and confidential assistance to witnesses and complainants. Small and medium-sized enterprises (SMEs) are encouraged to compete, given the suitability for smaller organisations, which can offer bespoke services tailored to the needs of individuals during and after investigations. Businesses with experience in the public sector and those that can provide quality emotional support may find this to be a valuable opportunity for growth.

## Notice

We need an independent and confidential WSS to provide emotional support by telephone to complainants and witnesses who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant confidence and satisfaction.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8cdc5c7e-671e-4e1d-92aa-8bc5115552df |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2019 |
| Submission deadline | 1 Jan 2019 |
| Future notice date | Not specified |
| Award date | 19 Dec 2018 |
| Contract period | 1 Jan 2019 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | Not specified |
| Awards value | £240,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENERAL MEDICAL COUNCIL (GMC) |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M3 3AW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England), TLI London, TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VICTIM SUPPORT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 24 Jan 2019 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cdc5c7e-671e-4e1d-92aa-8bc5115552df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8cdc5c7e-671e-4e1d-92aa-8bc5115552df
  24th January 2019 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN156397
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.gmc-uk.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be4d2878-0a25-47f0-9dbb-569314fc45f1.json.