---
title: "Crisis Pad"
ocid: "ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HUMBER NHS FOUNDATION TRUST"
published: "2021-01-19"
---

# Crisis Pad

Buyer: HUMBER NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1

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## Summary

The tender titled "Crisis Pad" is being led by Humber NHS Foundation Trust, aimed at improving mental health crisis support services in the Hull & East Riding area. The procurement process is currently in the Award stage, with the contract value set at a maximum of £132,000 per annum over a four-year term, starting from April 1, 2021, to March 31, 2025. The procurement follows an open procedure, and the tender period concluded on October 2, 2020.

This opportunity presents significant potential for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary sector organisations (VSCEs) focused on health and social care services. Companies experienced in providing mental health support and training, as well as those that can facilitate triage and access to qualified practitioners, will be well-positioned to compete. Engaging in this service not only helps enhance community support but also expands the service offerings to those in immediate need outside standard operational hours.

## Notice

This service offers people experiencing crisis or distress access to a calm, safe, environment providing emotional and practical support/therapeutic interventions and where necessary, rapid access to a suitably qualified practitioner who can assess their needs. The service operates outside of normal work hours. Service Aim: To improve support for people experiencing a mental health crisis out of usual working hours To support crisis resolution through brief treatment interventions and techniques that will deliver self-care To reduce the number of hospital admissions due to the lack of alternative support out of hours. This is achieved by: Providing a facility to operate a service between the hours of 6pm and 2am seven days a week and 365 days a year including Bank and Public Holidays Supporting the service with access to appropriately qualified staff who can effectively triage and signpost people/carers to the scheme through the Rapid Response Service. Implement skills/competency based training and support to volunteers and staff involved in delivering the service. The successful organisation will provide support to people experiencing a mental health crisis or distress through support staff and possibly volunteers. They will be supported by the Rapid Response Service (RRS) where required and appropriate. All referrals will be triaged through the RRS. The crisis pad physical facility is provided by the Trust and is open to people in the Hull & East Riding area. Value of contract: Maximum Contract value 132k per annum Term: 4 years with 1 year with possible extension How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://in-tendhost.co.uk/noecpc and click the link to register - 2. Once registered access the site and from the Home page hover over "Tenders" on the tool bar and select "current tenders" from the drop down options 3. Express Interest in the tender you are interested in - Select 'Express Interest' within the Tender Details ( located at the bottom of the synopsis). On doing so, you will instantly have access to the Tender Management area for that tender. Any available documentation will be available via the various relevant tabs. You can access this area at any point by logging in, navigating to 'My Tenders' and selecting 'View Details'. 4. Responding to the tender - There will be a tab allocated to any tender stage (e.g. PQQ and/or ITT). Under the 'My Tender Return' area, you will be required to complete any mandatory questionnaires and upload any requested documentation. You can now use the 'Correspondence' function to communicate with the buyer and seek any clarification (any clarifications will be found within the 'Clarifications' tab). Additional information: How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://in-tendhost.co.uk/noecpc and click the link to register - Enter your correct business and user details - Note: your username will be the email address you have entered - you will also then shortly receive an email confirmation. 2. Once registered access the site and from the Home page hover over "Tenders" on the tool bar and select "current tenders" from the drop down options 3. Express Interest in the tender you are interested in - Select 'Express Interest' within the Tender Details ( located at the bottom of the synopsis). On doing so, you will instantly have access to the Tender Management area for that tender. Any available documentation will be available via the various relevant tabs. You can access this area at any point by logging in, navigating to 'My Tenders' and selecting 'View Details'. AT PRESENT WE ARE JUST REQUIRING EXPESSIONS OF INTEREST FURTHER RESPONSE DOCUMENTATION WILL BE ISSUED VIA THE PORTAL SHORTLY WHICH WILL THEN FOLLOW PROCEDURE BELOW 4. Responding to the tender - There will be a tab allocated to any tender stage (e.g. PQQ and/or ITT). Under the 'My Tender Return' area, you will be required to complete any mandatory questionnaires and upload any requested documentation. You can now use the 'Correspondence' function to communicate with the buyer and seek any clarification (any clarifications will be found within the 'Clarifications' tab). - Note the deadline for completion, then follow the onscreen instructions to complete and submit your response. - There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the 'Submit Response' button at the bottom of the page. If you require any further assistance please consult the online help, or contact the In-tend Support Desk. Alerts will be sent to your request email addresses when any correspondence, alterations or clarifications are issued. The standards and criteria are available in the ITT documents available as indicated above.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a71b8a85-2df2-44e8-851b-25de016fc528 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2021 |
| Submission deadline | 2 Oct 2020 |
| Future notice date | Not specified |
| Award date | 18 Jan 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £642,154 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HUMBER NHS FOUNDATION TRUST |
| Locality | WILLERBY |
| Post town | Hull |
| Postcode | HU10 6ED |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Cottingham South |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEY MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 19 Jan 2021 at 12:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a71b8a85-2df2-44e8-851b-25de016fc528
- 21 Aug 2020 at 09:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c9fb0516-1407-4ac6-9af6-ebd1fb7eeaa6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a71b8a85-2df2-44e8-851b-25de016fc528
  19th January 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c9fb0516-1407-4ac6-9af6-ebd1fb7eeaa6
  21st August 2020 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.humber.nhs.uk/
- https://in-tendhost.co.uk/noecpc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be597419-c401-4049-9325-17e6c0dbc6f1.json.
