---
title: "Unified Communications Hardware and Support Service"
ocid: "ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-05-21"
---

# Unified Communications Hardware and Support Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea.json)

## Summary

The contracting process for the "Unified Communications Hardware and Support Service" was initiated by the Department for Work and Pensions (DWP) as part of IT services related to consulting, software development, and support. The contract, valued at £600,000, was awarded to Specialist Computer Centres Plc. The contract period began on 12 March 2019 and concluded on 11 March 2021. It followed an open procurement method for tenders, which aimed to provide support services for the DWP's Unified Communications estate, covering locations across the United Kingdom and beyond.

This tender presents significant opportunities for businesses engaged in IT services, particularly those specialising in communications technology or hardware support. Small and medium-sized enterprises (SMEs) are encouraged to consider bidding due to the tender’s suitability for such companies. Potential competitors should possess capabilities in consulting and software development, as well as a strong understanding of the support dynamics required for communications systems in government contexts.

## Notice

Support service to the DWP Unified Communications estate

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ed2d0eb-9df9-419d-8047-2b9719a5abac |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2021 |
| Submission deadline | 4 Jan 2019 |
| Future notice date | Not specified |
| Award date | 1 Mar 2019 |
| Contract period | 12 Mar 2019 - 11 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 May 2021 at 09:43 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ed2d0eb-9df9-419d-8047-2b9719a5abac
- 21 May 2021 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ed2d0eb-9df9-419d-8047-2b9719a5abac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ed2d0eb-9df9-419d-8047-2b9719a5abac
  21st May 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d7138db0-4139-4bd9-a75a-91b91136cdda
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be62959d-5853-40f5-8e06-f0112a920cea.json.