---
title: "Mails Automation"
ocid: "ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE"
published: "2024-10-25"
---

# Mails Automation

Buyer: POST OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c.json)

## Summary

The Post Office has completed the procurement process for the "Mails Automation" project to replace and increase the number of self-service kiosks across its Branch Network. This contract, classified under CPV codes including Postage Machines, Weighing Machinery and Scales, and IT Services, has been awarded to ImageHolders Ltd from Dorset, England. The procurement, conducted through a restricted procedure, has a value of GBP 35,000,000. The contract period spans from 12th August 2024 to 11th August 2029, with the tender period having ended on 14th June 2024. The buying organisation is the Post Office, located at 100 Wood Street, London, England.

This tender presents significant opportunities for businesses involved in manufacturing, software development, IT services, and maintenance of technology equipment. Small and medium-sized enterprises (SMEs) are particularly well-suited for this contract, given the Post Office's emphasis on inclusivity for such businesses. Companies capable of providing comprehensive automation solutions and superior customer service experiences are ideal candidates to thrive in this contract, creating ample potential for business growth over the next five years.

## Notice

Post Office currently has around 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d36f3d62-82e4-4f9a-9cbe-acc3dc027898 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2024 |
| Submission deadline | 14 Jun 2024 |
| Future notice date | Not specified |
| Award date | 18 Jul 2024 |
| Contract period | 11 Aug 2024 - 11 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000,000 |
| Lots value | Not specified |
| Awards value | £35,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMAGEHOLDERS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 42 - Industrial machinery
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30131400 - Postage machines
- 42923000 - Weighing machinery and scales
- 48000000 - Software package and information systems
- 50312600 - Maintenance and repair of information technology equipment
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Oct 2024 at 09:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d36f3d62-82e4-4f9a-9cbe-acc3dc027898

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d36f3d62-82e4-4f9a-9cbe-acc3dc027898
  25th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be90b7ee-be2f-47f9-918e-a474fe860c6c.json.