---
title: "Continuing Healthcare (CHC) / All Age Continuing Care (AACC) digital management"
ocid: "ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD"
published: "2024-11-14"
---

# Continuing Healthcare (CHC) / All Age Continuing Care (AACC) digital management

Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149

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## Summary

NHS Norfolk and Waveney Integrated Care Board (N&WICB) is initiating the procurement process for a digital management service for Continuing Healthcare (CHC) and All Age Continuing Care (AACC). This project is currently in the planning stage, with a market engagement notice published on 14th November 2024. Businesses are invited to engage by 29th November 2024, as N&WICB seeks feedback on essential queries relevant to the project's requirements. The procurement is classified under the software package and information systems, specifically medical and IT software packages. Located in Norfolk and Waveney, England, the project aims to replace incumbent services with a fully integrated digital system by October 2025, with an indicative tender release date anticipated for January 2025. The initial contract period is set for two years, with the option to extend for an additional year, and the total contract value is estimated at £350,000.

This tender presents a valuable opportunity for businesses specialising in healthcare IT solutions to expand their services by delivering a critical digital management system for CHC/AACC. Companies with experience in managing healthcare data, financial information, and personalised health budgets, and those capable of providing customised solutions to meet evolving NHS requirements, will find this tender particularly attractive. The engagement process allows businesses to showcase their innovative solutions, establish themselves as leaders in the healthcare IT sector, and potentially secure a significant contract with the NHS, thereby accelerating their growth and presence in the public procurement market.

## Notice

NHS Norfolk and Waveney Integrated Care Board (N&WICB) are inviting suitably qualified and experienced providers to express their interest in delivering a Continuing Healthcare (CHC) / All Age Continuing Care (AACC) digital management service to support CHC/AACC functioning in Norfolk and Waveney. The aim of the service is to deliver a fully functioning single CHC/AACC digital system, in place of two incumbent services, including Personalised Health Budget management, invoicing and reporting functionalities. The purpose of this advert is to invite the market to engage, providing feedback in relation to specific queries, detailed below. This will provide the ICB with valuable information to ensure that the service will be fit for purpose. Questions for consideration: 1. Is there a digital solution available on the market that encompasses the functionality/management of existing and archive healthcare packages, financial and demographic data, healthcare and financial notes/documentation, Personalised Health Budget management, digital contracting, invoicing and payments? All data to remain within the UK. 2. What would be an estimated timeframe for implementation of an appropriate solution and migration of data from 3 existing data sources into one? 3. If a solution matching the requirements detailed in query 1 exists, does the provider have the capability to upgrade/amend the system to reflect new NHSE requirements in relation to Age All Continuing Care Data Submission (AACCDS) expected April 2025? The deadline for soft market testing responses is by 17:00hrs on 29th November 2024. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be carried out in accordance with the ICB's procurement obligations under the Public Contracts Regulations 2015. N&WICB's current CHC digital software contract is due to expire at the end of October 2025, engagement is being undertaken now to enable the procurement process to be completed and a new solution implemented in a timely manner. It is anticipated that the contract period will be for an initial period of 2 years with the option to extend for up to a further year. Indicative timescales for the tender release date is scheduled for January 2025, but may be subject to change depending on the engagement feedback. A standard NHS contract will be used for this service. The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the expression of interest documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C319967 Additional information: The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the expression of interest documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C319967

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5febeb5-449c-4706-9385-2595da357e13 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | 29 Nov 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48180000 - Medical software package
- 48517000 - IT software package
- 72260000 - Software-related services

## Release History

- 14 Nov 2024 at 16:54 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b5febeb5-449c-4706-9385-2595da357e13

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5febeb5-449c-4706-9385-2595da357e13
  14th November 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://health-family-contract-search.secure.force.com/?searchtype=Projects

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be967e08-d976-4eb5-96c6-ee6f542f9149.json.
