---
title: "Market Engagement for Non-Emergency Patient Transport for Norfolk & Waveney ICB"
ocid: "ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD"
published: "2023-12-12"
---

# Market Engagement for Non-Emergency Patient Transport for Norfolk & Waveney ICB

Buyer: NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669

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## Summary

The NHS Norfolk and Waveney Integrated Care Board has initiated a procurement process titled "Market Engagement for Non-Emergency Patient Transport for Norfolk & Waveney ICB" under the health services category. The engagement period is set to end on December 22, 2023. This opportunity involves providing non-emergency patient transport services for eligible patients across Norfolk and Waveney, with a contract period of 5 years starting from October 1, 2024.

This tender represents a significant opportunity for businesses capable of delivering non-emergency patient transport services in Norfolk and Waveney. Suitable providers must have the capacity to cater to changing regional demand patterns post-COVID, ensuring safe and timely transport for patients. The NHS is seeking submissions for soft market testing by December 22, 2023. Interested parties can access further information and documentation through the e-procurement system to participate in this market engagement exercise.

## Notice

NHS Norfolk and Waveney Integrated Care Board are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB. Following the abandonment of the most recent competitive process, the Commissioners are inviting the market to express their interest in the future delivery of these services and seeking feedback from the market on the feasibility of these services commencing from 1st October 2024, to help inform any future competitive procurement process. Potential providers interested in this service are requested to complete the soft market testing questionnaire. The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental Health transport, both secure and non/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental Health partners and other stakeholder partners across Norfolk and Waveney ICS. It is anticipated that the contract period will be for an initial period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The indicative timescales for the tender release date is scheduled for January 2024. Commissioners have included an indicative timeline to support this market testing process. These dates may be subject to change depending on the engagement feedback. The aim of this Expression of Interest is to; 1. provide the market with visibility of the proposed opportunity; 2. support the ICB decision making to inform the future commissioning of services (as applicable); 3. to help define the future service approach, model and timelines; 4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above. The deadline for Soft Market Testing responses is by 14:00 hours on Friday 22nd December 2023. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Further information and the expression of interest documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C231235

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eddd54a8-d53e-4b5c-9e99-546043dbebbc |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2023 |
| Submission deadline | Not specified |
| Future notice date | 22 Dec 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 12 Dec 2023 at 15:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/eddd54a8-d53e-4b5c-9e99-546043dbebbc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eddd54a8-d53e-4b5c-9e99-546043dbebbc
  12th December 2023 - Early engagement notice on Contracts Finder

## Notice URLs

- https://health-family-contract-search.secure.force.com/?searchtype=Projects

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-be9f9f05-8e88-4850-a603-b08bcbbea669.json.
