---
title: "Tooling for UCD"
ocid: "ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCA"
published: "2026-03-11"
---

# Tooling for UCD

Buyer: FCA  
Current stage: Award  
OCID: ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697.json)

## Summary

The public procurement process for "Tooling for UCD" was initiated by the Financial Conduct Authority (FCA) based in London. This procurement falls under the industry category of IT software packages and is classified within the CPV code 48517000. It pertains to the procurement of an online research tool designed to capture real-time feedback from users, essential for enhancing products, services, and user experiences. The procurement method employed was selective, specifically a call-off from a framework agreement. The tender, which has now reached the award stage, was completed with a contract valued at £317,568. The contract period spans from 9 March 2026 to 8 March 2029. Although the procurement was not specified as suitable for SMEs or VCSEs, it nevertheless presents considerable opportunities in the IT sector.

This tender represents substantial opportunities for businesses in the IT and user experience sectors seeking to partner with a major organisation like the FCA. Companies specialising in providing comprehensive software solutions for user testing and feedback analysis could greatly benefit from such contracts. The success of UserTesting Technologies Limited, previously known as UserZoom Limited, in securing this contract highlights the potential for companies proficient in tailored IT solutions to expand their business and enhance their portfolio through similar projects with government or large corporate clients. Such opportunities are well-suited to firms capable of delivering high-quality digital solutions and enhancing user engagement through strategic technological tools.

## Notice

An online research tool that enables capture of real-time feedback from users to help improve products, services and experiences. A tool essential for User Researchers to conduct effective testing of usability, design, and user experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6422de98-622d-4e18-ab29-ba011973e0fe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | 1 Dec 2025 |
| Future notice date | Not specified |
| Award date | 22 Jan 2026 |
| Contract period | 9 Mar 2026 - 8 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £317,568 |
| Lots value | Not specified |
| Awards value | £317,568 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERTESTING TECHNOLOGIES LIMITED (FKA USERZOOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 11 Mar 2026 at 10:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6422de98-622d-4e18-ab29-ba011973e0fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6422de98-622d-4e18-ab29-ba011973e0fe
  11th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bea222a3-868c-4d3e-aab4-f4ef8367f697.json.