---
title: "Supplier Relationship Management Software"
ocid: "ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2026-04-02"
---

# Supplier Relationship Management Software

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007.json)

## Summary

The Maritime and Coastguard Agency (MCA) has completed the procurement process for a Supplier Relationship Management Software to be implemented within UK Customer Maritime Services. This award stage contract is focused on services classified under software package and information systems (CPV code: 48000000). It involves a call-off from a framework agreement in a selective procurement method. The contract, valued at £51,506, will span from 27 March 2026 to 26 March 2029, covering multiple locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

This tender offers substantial growth opportunities for small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) with capabilities in software and information systems development. It is particularly suited for businesses able to deliver cloud-based stakeholder management systems and engage with government projects. The successful bidder, TRACTIVITY LIMITED, highlights the competitive nature and potential for gaining significant government contracts within this industry sector.

## Notice

The implementation of a 3rd party managed cloud-based Stakeholder Relationship Management (SRM) System within UK Customer Maritime Services (UKCMS), with cloud access to MCA (Office of the Chief Executive) and wider government through license purchases.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5582b4a3-9fe0-4fb8-950f-5407c7629dcd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2026 |
| Submission deadline | 18 Mar 2026 |
| Future notice date | Not specified |
| Award date | 27 Mar 2026 |
| Contract period | 27 Mar 2026 - 26 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,506 |
| Lots value | Not specified |
| Awards value | £51,506 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRACTIVITY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Apr 2026 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5582b4a3-9fe0-4fb8-950f-5407c7629dcd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5582b4a3-9fe0-4fb8-950f-5407c7629dcd
  2nd April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007.json.