---
title: "Trace and Process Serve"
ocid: "ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2024-11-25"
---

# Trace and Process Serve

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553

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## Summary

The Insolvency Service has completed the procurement process for Trace and Process Serve services. The procurement falls under the Administration, Defence, and Social Security Services industry category and covers services provided within the United Kingdom. The procurement stage is at the award update phase, with the contract awarded on 21 November 2024, and the contract period starting on 18 December 2024 and ending on 18 December 2027. The procurement method used was an open procedure (above threshold), with an initial tender period ending on 20 September 2024. The contract value is set at £1,500,000 GBP. Key contacts include Elizabeth Sampson at The Insolvency Service, headquartered in Stratford, England, and the supplier for this contract is Controlaccount Ltd, located in Worcestershire, England. The award was formally published on 25 November 2024.

This tender presents significant opportunities for businesses involved in tracing and process serving, particularly those with experience in managing complex administrative services both domestically and internationally. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are especially encouraged to engage with such opportunities given the explicit suitability guidelines. Controlaccount Ltd, a large-scale enterprise, was selected as the supplier, indicating a preference for companies with robust infrastructure and capacity to handle large-scale mandates. Businesses with a focus on administrative services and the capability to operate on a national and international level would find this procurement beneficial for expanding their portfolio and enhancing their market presence.

## Notice

The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires "tracing agents" to assist with contacting directors and bankrupts, and in certain cases "process serve" identified subjects both nationally across the UK, and Internationally.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/061155a5-e4d9-4491-9c7a-998cd3ce96b1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2024 |
| Submission deadline | 20 Sep 2024 |
| Future notice date | Not specified |
| Award date | 21 Nov 2024 |
| Contract period | 18 Dec 2024 - 18 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | STRATFORD |
| Post town | South West London |
| Postcode | SW1P 2HT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONTROLACCOUNT |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75000000 - Administration, defence and social security services

## Release History

- 25 Nov 2024 at 16:37 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/061155a5-e4d9-4491-9c7a-998cd3ce96b1
- 25 Nov 2024 at 14:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/061155a5-e4d9-4491-9c7a-998cd3ce96b1
- 21 Aug 2024 at 11:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8680a89e-0f71-493a-89f4-94d327f6bf75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/061155a5-e4d9-4491-9c7a-998cd3ce96b1
  25th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8680a89e-0f71-493a-89f4-94d327f6bf75
  21st August 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/483f9b9a-298b-4f1d-b228-e010120f5c81
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/34fe4b69-8a35-4304-9f56-dd6322f6c975

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf0295ef-fd53-47e0-86ba-bd7c700a7553.json.