--- title: "Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024" ocid: "ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf.json" source: "Contracts Finder" current_stage: "Award" buyer: "H M REVENUE & CUSTOMS" published: "2023-03-24" --- # Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024 Buyer: H M REVENUE & CUSTOMS Current stage: Award OCID: ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf.json) ## Summary The Inland Border Facilities (IBF) Enduring Site Services Operator contract has been awarded to Sodexo Limited by HM Revenue & Customs, the UK's tax, payments, and customs authority. The contract value is £184.5m, and the contract period starts on 1st July 2023 and ends on 30th June 2026, with options to extend. The procurement method used was a Competitive Procedure with Negotiation, and the tender period ended on 25th November 2021. This opportunity presents a chance for businesses in the services sector, especially those experienced in security services, building and facilities management, and traffic control services, to compete effectively. The contract involves providing core service pillars for IBF sites, operating 24/7, to deliver customs checks and crucial services. Businesses interested in long-term service contracts and operational support for government sites should consider this opportunity. ## Notice His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people. Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system. Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC). Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house. The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each. The potential contract value is PS184.5m. The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9b0e726-1989-4c4a-a577-79ff0a393409 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Mar 2023 | | Submission deadline | 25 Nov 2021 | | Future notice date | 12 Oct 2021 | | Award date | 21 Mar 2023 | | Contract period | 30 Jun 2023 - 30 Jun 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £184,500,000 | | Lots value | Not specified | | Awards value | £184,500,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | SALFORD | | Post town | Manchester | | Postcode | M3 5BS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Blackfriars & Trinity | | Westminster constituency | Salford | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SODEXO | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 98 - Other community, social and personal services ### Codes - 63100000 - Cargo handling and storage services - 63712700 - Traffic control services - 75130000 - Supporting services for the government - 79500000 - Office-support services - 79623000 - Supply services of commercial or industrial workers - 79710000 - Security services - 79993000 - Building and facilities management services - 98362000 - Port management services ## Release History - 24 Mar 2023 at 16:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a9b0e726-1989-4c4a-a577-79ff0a393409 - 26 Oct 2021 at 09:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1609a1ef-cbcb-41ba-bce3-3139e7b70c8f - 25 Oct 2021 at 13:59 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1609a1ef-cbcb-41ba-bce3-3139e7b70c8f - 25 Oct 2021 at 08:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1609a1ef-cbcb-41ba-bce3-3139e7b70c8f - 10 Sep 2021 at 15:23 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1fcaae5c-b2b2-400e-a967-8a64f9836631 - 9 Sep 2021 at 11:34 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1fcaae5c-b2b2-400e-a967-8a64f9836631 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a9b0e726-1989-4c4a-a577-79ff0a393409 24th March 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1609a1ef-cbcb-41ba-bce3-3139e7b70c8f 26th October 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1fcaae5c-b2b2-400e-a967-8a64f9836631 10th September 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e9b388d-a219-4276-9e10-23254ecde04b - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c2d342c5-d6bb-4c92-ab16-33a8fe40c465 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0f12082f-dfc4-4dff-b71c-77e6226e59c6 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/30bd0ed8-5aac-4605-91bd-247e2784bf1f - https://www.contractsfinder.service.gov.uk/Notice/Attachment/75305982-39dc-4ea9-9405-4018d4122d19 ## Notice URLs - https://www.gov.uk/government/organisations/hm-revenue-customs ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf.json.