---
title: "Self Service Password Reset System"
ocid: "ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST"
published: "2026-01-30"
---

# Self Service Password Reset System

Buyer: BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b

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## Summary

The procurement process overseen by Bradford Teaching Hospitals NHS Foundation Trust involves the acquisition of a Self Service Password Reset System, classified under the IT software package industry category. The award stage for this selective procurement, executed through a call-off from a framework agreement, was recently completed. Located in Bradford, United Kingdom, the procurement process valued at £70,035 reached its award decision on 27th January 2026, and the contract will commence on 2nd March 2026, lasting until 1st March 2029. This project focuses on enhancing security and operational efficiency by reducing IT helpdesk calls.

This tender presents significant growth possibilities for businesses specialising in IT solutions, particularly those adept at providing efficient and secure password management systems. While it may not be suitable for small or voluntary sector enterprises, larger corporations with experience in framework agreements and IT infrastructure solutions stand to benefit from this long-term partnership opportunity. The awarded supplier for this contract is Softcat plc, a large-scale enterprise with the capacity to meet the Trust's technological and service delivery needs.

## Notice

Bradford Teaching Hospitals NHS Foundation Trust (BTHFT) has identified the need for a self-service password reset and account unlock solution. It allows users to securely reset forgotten passwords directly from their login screen without contacting IT, reducing helpdesk calls.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/934812be-6d5a-49d1-8310-3587916a2b1e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2026 |
| Submission deadline | 1 Mar 2026 |
| Future notice date | Not specified |
| Award date | 27 Jan 2026 |
| Contract period | 2 Mar 2026 - 1 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,035 |
| Lots value | Not specified |
| Awards value | £70,035 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD9 6RJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | Toller |
| Westminster constituency | Bradford West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 30 Jan 2026 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/934812be-6d5a-49d1-8310-3587916a2b1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/934812be-6d5a-49d1-8310-3587916a2b1e
  30th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b.json.