---
title: "Teams Phone - Unified Communications"
ocid: "ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Home Office"
published: "2026-10-27"
---

# Teams Phone - Unified Communications

Buyer: Home Office  
Current stage: Award  
OCID: ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6.json)

## Summary

The Home Office procured Teams Phone unified communications services, classified as IT services. The requirement concerns phone and communications services using Microsoft Teams. Delivery locations span the United Kingdom and a broad range of international locations, including Europe, the Channel Islands, the Isle of Man and British Overseas Territories. The buyer is the Home Office, based in London. The procurement is categorised as a service and was considered suitable for small and medium-sized enterprises. The stated scope is limited to Teams Phone unified communications; no further service components are described.

The procurement is complete and has been awarded to British Telecommunications. The award date was 1 October 2026, and the contract period runs from 1 October 2026 to 30 September 2029. The awarded value is £23.4 million. The Home Office used a selective process as a call-off from a framework agreement. The deadline for submissions was 22 June 2026. No lots are described. The stated information does not set out the evaluation criteria or supplier-specific eligibility requirements, so the basis on which the selected supplier was assessed cannot be summarised further.

This award demonstrates demand from the Home Office for Teams Phone unified communications services delivered across UK and international locations. British Telecommunications was selected through a framework call-off, so suppliers seeking comparable future work with this buyer would need to be positioned to compete through the relevant framework route. Credibility would depend on the ability to provide and support Teams-based phone and unified communications services at broad geographic scale. The procurement was marked as suitable for small and medium-sized enterprises, indicating that this type of requirement is not restricted to large businesses. The published scope gives no specific technical standards, accreditations, staffing levels or service performance requirements to use as further benchmarks.

## Notice

Contract award notice for Teams Phone - Unified Communications

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a3def15-6b33-410b-b97d-6caf4c57fce8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Oct 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,400,000 |
| Lots value | Not specified |
| Awards value | £23,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Home Office |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BT PLC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Oct 2026 at 16:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a3def15-6b33-410b-b97d-6caf4c57fce8
- 21 Oct 2026 at 13:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a3def15-6b33-410b-b97d-6caf4c57fce8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a3def15-6b33-410b-b97d-6caf4c57fce8
  27th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4933b84d-d336-407e-bc09-6fe657234dfb
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf196204-5a51-435f-9a7b-6226b997fae6.json.
