---
title: "Children and Young People's Online Emotional Support Service"
ocid: "ocds-b5fd17-bf1afbc5-6474-4a61-8fa5-fc0f5bf880f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf1afbc5-6474-4a61-8fa5-fc0f5bf880f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf1afbc5-6474-4a61-8fa5-fc0f5bf880f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf1afbc5-6474-4a61-8fa5-fc0f5bf880f6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CUMBRIA COUNTY COUNCIL"
published: "2017-04-11"
---

# Children and Young People's Online Emotional Support Service

Buyer: CUMBRIA COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-bf1afbc5-6474-4a61-8fa5-fc0f5bf880f6

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## Summary

The procurement process involves Cumbria County Council commissioning a "Children and Young People's Online Emotional Support Service." This initiative, classified under social work and related services, aims to address emotional health and wellbeing for children and young people in the North West of England. The tender is currently at the planning stage, with a submission deadline set for 11th May 2017, and the service is scheduled to commence on 1st June 2017, lasting until 31st March 2019. The procurement method is an open procedure, with a contract value of £132,000.

This tender presents significant opportunities for businesses, particularly those specialising in mental health services, online education, or youth engagement. Companies with experience in developing innovative emotional support solutions and those capable of delivering services flexibly to meet community needs would be particularly well-suited to compete for this contract. Engaging with local authorities and health sectors, as well as collaboration with education institutions and community organisations, could enhance the chances of success in this bid.

## Notice

Emotional health and wellbeing for children & young people (CYP) is a major public health issue in Cumbria . Following completion of the Cumbria HeadStart (CHS) pilot programme from 2014-16 and Healthy Child Programme (HCP) 5-19yrs Public Health service redesign , Cumbria County Council (CCC), in partnership with Cumbria CCG, is commissioning an Online Emotional Support Service from 1st June 2017 to 31st March 2019. The County Council took responsibility for commissioning public health services for 0-19 year olds Healthy Child Programme in October 2015. This transfer is providing the Council with the opportunity to review delivery of the HCP 0-19. Over the next two years, we want to work with partners across local authorities, education, health and the third sector to develop and establish a new integrated model of service delivery that is able to be flexible and respond to the changing needs of the population. Cumbria was one of twelve local areas that received funding from the Big Lottery Fund (BLF) Fullfilling Lives: HeadStart programme to successfully develop a programme of activity between September 2014 and July 2016. The Cumbria HeadStart (CHS) programme was based on a local "test and learn" approach which trialled innovative ways of providing early support and preventative work in school, in the community, in the family and digitally. The pilot covered the Furness Peninsula and Carlisle focusing on two secondary schools in each locality, 5 feeder Primary School, 2 Pupil Referral Units/Hospital Home Tuition and 1 Special School (~ 3,200 CYP across the two areas). As part of the CHS programme a pilot Online Emotional Support service for CYP (10-16yrs) attending CHS schools has been piloted since January 2015. Service user/school feedback has been positive and uptake has been good with 944 pupils registered (29.5%) from April 2015 to March 2017 with about two thirds of users logging in out of hours showing demand outside of usual 'office hours'. For further information please refer to The Chest. All bids must be uploaded to The Chest by the required deadline. All questions must be asked via The Chest.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74d3454b-bee4-439a-a2f6-f407be8d9e80 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2017 |
| Submission deadline | 11 May 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2017 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £132,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBRIA COUNTY COUNCIL |
| Locality | CARLISLE |
| Post town | Carlisle |
| Postcode | CA1 1RZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 11 Apr 2017 at 12:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/74d3454b-bee4-439a-a2f6-f407be8d9e80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/74d3454b-bee4-439a-a2f6-f407be8d9e80
  11th April 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cumbria.gov.uk/

## Provenance

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