---
title: "project_25387 - Service Now - Service Management Support 2023 -2024 (Impact)"
ocid: "ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-05-09"
---

# project_25387 - Service Now - Service Management Support 2023 -2024 (Impact)

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713

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## Summary

The Department for Work and Pensions has awarded a contract for "project_25387 - Service Now - Service Management Support 2023 -2024 (Impact)" to Unifii Ltd. The procurement process involved the provision of software licences and managed services within the Office and computing machinery, equipment, and supplies category. The contract is valued at £960,343 and was awarded through a selective procurement method. The tender period ended on March 29, 2023, with the contract period starting on March 30, 2023, and ending on March 29, 2024 in Manchester, England.

This awarded contract presents business opportunities for companies specialising in software services and managed IT solutions, particularly those with experience in the Office and computing machinery sector. Small and medium-sized enterprises (SMEs) would find this opportunity suitable. By being part of a call-off from a framework agreement, businesses can benefit from the contract's substantial value and the potential for long-term service provision within the public sector.

## Notice

Provision of software licences and managed service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3e9cff6-feb3-4185-a87c-41045c23bb93 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2023 |
| Submission deadline | 29 Mar 2023 |
| Future notice date | Not specified |
| Award date | 28 Mar 2023 |
| Contract period | 29 Mar 2023 - 29 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £960,343 |
| Lots value | Not specified |
| Awards value | £960,343 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFII |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 9 May 2023 at 10:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c3e9cff6-feb3-4185-a87c-41045c23bb93

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c3e9cff6-feb3-4185-a87c-41045c23bb93
  9th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/89c8a9a8-de19-4cb1-af84-c0d02a120f91
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-bf226e5c-d832-44e9-8f54-311d9f0e7713.json.